Experienced professional with a strong work ethic and attention to detail. Consistently exceeds goals and provides exceptional customer service. Proficient in problem-solving and multitasking, with a track record of success in delivering results.
Overview
2
2
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
04.2023 - Current
Created and executed training initiatives to enhance crew efficiency and morale.
Oversaw inventory control and order fulfillment, ensuring timely delivery of products.
Updated management on project progress and resolved issues.
Managed team of 15 to achieve daily objectives with a focus on safety and efficiency.
Office Assistant
Ohio University College Of Arts & Sciences
02.2024 - 08.2024
Ordered and organized office supplies to maintain operational efficiency.
Coordinated meetings and appointment schedules with precision.
Provided courteous and professional communication in person, over the phone, and via email.
Worked with team members to ensure efficient task completion.
Education
Bachelor Of Arts And Science - Psychology
University of Cincinnati
Cincinnati, OH
Bachelor Of Arts And Science - Psychology
Ohio University
Athens, OH
05.2025
High School -
Pickerington High School North
Pickerington, OH
05.2023
Skills
Communication - Fast learner -Time management - Assigning work - Staff supervision - Staff training and development - Professional appearance - Customer retention strategies - Production scheduling -Issue resolution - Production reporting - Shift leadership - Team motivation - POS system operation - Positive attitude - Flexible schedule - Cash handling - Shift paperwork completion - Policy enforcement