Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ka’Myah Powell

Cedar Hill,TX

Summary

Proven leader with a track record at Slim Chickens, adept in operations management and team motivation. Excellently managed inventory, reducing wastage, and resolved customer complaints, boosting satisfaction. Skilled in cash handling and employee training, consistently ensuring workplace safety and policy enforcement.

Overview

2
2
years of professional experience

Work History

Shift Lead Manager

Slim Chickens
Mansfield, TX
03.2022 - 07.2023
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Cashier Team Lead

Home Depot
Cedar Hill, TX
10.2021 - 01.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Education

Nursing -

Dallas College
Dallas TX

High School Diploma -

Cedar Hill High School
Cedar Hill, TX
05.2022

Skills

  • Team motivation
  • Workplace Safety
  • Employee Training
  • Policy Enforcement
  • Operations Management
  • Cash Handling
  • Energetic and Enthusiastic
  • Opening and closing procedures
  • Punctual and Reliable
  • Accurate money handling

Timeline

Shift Lead Manager

Slim Chickens
03.2022 - 07.2023

Cashier Team Lead

Home Depot
10.2021 - 01.2022

Nursing -

Dallas College

High School Diploma -

Cedar Hill High School
Ka’Myah Powell