KAN N'GUESSAN
Washington,DC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Business Manager
Superette Ivoiro Americaine (SIA)
2017.09 - Current
- Streamlined business processes by implementing new project management tools and techniques.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Assisted with hiring process and training of new employees.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
Salesperson
Nordstrom Rack
2016.09 - 2017.09
- Member of the store opening team in fall 2016.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Academic Tutor
Students
2013.07 - 2016.02
- Enhanced student comprehension by utilizing various teaching methods and techniques.
- Boosted student confidence with personalized tutoring sessions tailored to individual learning styles.
- Improved overall academic performance by providing constructive feedback on assignments and assessments.
- Developed strong rapport with students, fostering a supportive and positive learning environment.
- Assisting in APA Style writing research papers.
Education
MBA - Business Administration And Management
Strayer University
Washington, DC03.2016
Bachelor of Science - Economics
Strayer University
Washington, DC12.2012
Skills
- Customer Service
- Contract Management
- Financial Oversight
- Policy Implementation
- Customer Retention
- Operations Management
- Client Relationship Management
- Business Planning
- Team Building and Leadership
- Marketing Management
- Problem Solving
- Data Analysis
Languages
English
Native or Bilingual
Timeline
Business Manager
Superette Ivoiro Americaine (SIA)
2017.09 - Current
Salesperson
Nordstrom Rack
2016.09 - 2017.09
Academic Tutor
Students
2013.07 - 2016.02
MBA - Business Administration And Management
Strayer University
Bachelor of Science - Economics
Strayer University
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