Summary
Overview
Work History
Education
Skills
Timeline
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Kana Aguero

Rialto,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the barista position. Ready to help team achieve company goals. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Recruiter

Round One Entertainment
04.2022 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.

Warehouse Worker

Everpretty
09.2021 - 01.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Packed formal dresses
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Office Worker

Locker Studenet Union
11.2019 - 02.2020
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Maintained digital and physical files for projects, business records and customer accounts.
  • Ordered and restocked office supplies to keep staff efficient and on-task.
  • Ensured confidentiality of sensitive information by adhering to strict document management protocols.
  • Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
  • Received, sorted and distributed incoming mail to staff members and coordinated outgoing parcels.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided exceptional service through friendly demeanor, attentive listening, and prompt assistance to all guests.
  • Maintained an organized and updated information desk area, contributing to a professional environment.
  • Assisted visitors in finding their desired destination within the facility for a seamless experience.
  • Developed strong rapport with repeat customers through consistent excellence in service delivery.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Barista

Sodexo
02.2018 - 05.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Education

Bachelor of Arts - Sociology

California State University - Dominguez Hills
Carson, CA
05.2022

Associate of Arts - Sociology

Fullerton College
Fullerton, CA
05.2019

High School Diploma -

El Dorado High School
Placentia, CA
05.2014

Skills

  • Candidate Screening
  • Administrative Skills
  • Recruiting and Sourcing
  • Team Collaboration
  • New Hire Training
  • Training and Onboarding
  • Recruitment Strategies
  • New hire paperwork processing
  • Recruitment
  • Pre-screening candidates
  • Background Checks
  • Interviewing Clients
  • Cleanliness
  • Opening and closing duties
  • Friendly and outgoing
  • Cash Register Operation
  • Safe Food Handling
  • Order Taking
  • POS Systems
  • Fluent in Japanese

Timeline

Recruiter

Round One Entertainment
04.2022 - Current

Warehouse Worker

Everpretty
09.2021 - 01.2022

Office Worker

Locker Studenet Union
11.2019 - 02.2020

Barista

Sodexo
02.2018 - 05.2019

Bachelor of Arts - Sociology

California State University - Dominguez Hills

Associate of Arts - Sociology

Fullerton College

High School Diploma -

El Dorado High School

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Kana Aguero