Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Kanchanar Chanthimar

Kanchanar Chanthimar

Austin

Summary

Award-winning Poker Dealer at Commerce Casino with a strong work ethic and exceptional customer service skills. Excelled in high-pressure environments, ensuring customer satisfaction and compliance with gaming standards. Demonstrated expertise in cash handling and guest engagement, significantly enhancing client relations and sales at Asia Forklift Parts Center Co., Ltd.

Overview

20
20
years of professional experience

Work History

Server

NG Cafe
05.2018 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Poker Dealer

Commerce Casino
09.2005 - 03.2018

Deal cards to patrons for 15 different card games.

Exchange large amounts of money for chips to be used in games

Inspect cards and gaming equipment to ensure compliance with gaming standards.

Assist in training new dealers and customers how to play games

Ensure customer satisfaction, enforce, and ensure proper game rules and procedures

Prepare collection reports for submission to supervisors

Reward the California State Poker Championship 2010 Dealer of the Series Award

Waitress Trainee

Sanamluang Café
06.2004 - 09.2005
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Sales Representative and Clerk

Asia Forklift Parts Center Co., Ltd.
10.1999 - 11.2003
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Associate of Arts - Culinary Arts

Austin Community College
Austin, TX
06-2027

GED -

Certificate of High School Equivalency
Austin, TX
07-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

NG Cafe
05.2018 - 03.2020

Poker Dealer

Commerce Casino
09.2005 - 03.2018

Waitress Trainee

Sanamluang Café
06.2004 - 09.2005

Sales Representative and Clerk

Asia Forklift Parts Center Co., Ltd.
10.1999 - 11.2003

Associate of Arts - Culinary Arts

Austin Community College

GED -

Certificate of High School Equivalency
Kanchanar Chanthimar