Summary
Overview
Work History
Education
Skills
Timeline
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Kandas Robinson

Summerville,SC

Summary

Dynamic Travel Consultant with Telus International, recognized for exceeding customer satisfaction standards through exceptional service and strong communication skills. Expert in global destinations and travel research, consistently optimizing travel recommendations. Proven ability to handle sensitive information discreetly while coordinating seamless travel arrangements for diverse clientele.

Overview

8
8
years of professional experience

Work History

Travel Consultant

Telus International
05.2022 - 07.2025
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Collaborated with team members to optimize travel recommendations and share industry knowledge.
  • Stayed up-to-date on current trends, destinations, and supplier offerings to provide the most relevant advice to clients.
  • Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Organized trips for individual, family and business travelers.
  • Handled sensitive information with professionalism and discretion.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.

Property Manager

Public Storage
02.2020 - 05.2022
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed up on delinquent tenants and coordinated collection procedures.

Housekeeper

Home2 Suites By Hilton
06.2019 - 11.2021
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Sales Associate

Speedway Gas Station
10.2017 - 08.2019
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Burke High School

Skills

  • Hotel accommodations
  • Global destinations
  • Strong communication skills
  • Travel research
  • Exceptional customer service

Timeline

Travel Consultant

Telus International
05.2022 - 07.2025

Property Manager

Public Storage
02.2020 - 05.2022

Housekeeper

Home2 Suites By Hilton
06.2019 - 11.2021

Sales Associate

Speedway Gas Station
10.2017 - 08.2019

Burke High School

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Kandas Robinson