Kandi Schulte
Jerseyville,IL
Summary
Detail-oriented Patient Access Specialist with a proven track record in patient coordination and compliance management. Skilled in streamlining processes and training staff, ensuring smooth patient flow and adherence to regulatory standards. Seeking to utilize strengths in an exciting new way.
Overview
25
25
years of professional experience
Work History
Patient Access Specialist
OSF Healthcare
Alton, Illinois
10.2023 - Current
- Collaborated with lead to obtain required credentialing documentation for external providers.
- Coordinated with clinical staff to ensure smooth patient flow.
- Collected patient information for registration and insurance verification.
- Scheduled appointments efficiently through electronic health record systems.
- Trained new staff members on access protocols and system usage.
- Maintained accurate records in compliance with HIPAA regulations.
- Resolved issues related to the registration process including eligibility verification and authorization problems.
- Processed incoming referrals from outside agencies according to established guidelines and policies.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
General Merchandise Expert
Target
Alton, Illinois
09.2020 - 10.2023
- Managed inventory levels and restocked shelves to maintain product availability.
- Trained new team members on proper merchandising techniques and procedures.
- Analyzed sales data to identify trends and opportunities for growth.
- Ensured compliance with all safety regulations while handling merchandise items.
Assistant Store Manager
Walmart
Godfrey, Illinois
04.2001 - 09.2020
- Served as the store Compliance Champion, ensuring adherence to company policies, operational standards, and regulatory requirements.
- Conducted routine compliance audits and identified opportunities to improve adherence to company procedures.
- Maintained accurate documentation and partnered with leadership to address compliance issues and implement corrective actions.
- Trained associates on compliance standards, policies, and required operational procedures.
- Coordinated complex operational projects, including planning and execution of the organization's largest annual sales event, ensuring staffing, logistics, and timelines were successfully managed.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed multiple concurrent priorities while meeting strict deadlines in a fast-paced environment.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Education
Certificate - Medical Billing And Coding
Herzing University
Dearborn, MI10-2025
Associate of Science - Human Resource Management
American Public University
Charles Town, WV05-2015
Skills
- Records maintenance
- Multitasking and organization
- Regulatory compliance enforcement
- Data management
- Time management
- Documentation accuracy
- Data entry proficiency
- Performance standards compliance
Timeline
Patient Access Specialist
OSF Healthcare
10.2023 - Current
General Merchandise Expert
Target
09.2020 - 10.2023
Assistant Store Manager
Walmart
04.2001 - 09.2020
Certificate - Medical Billing And Coding
Herzing University
Associate of Science - Human Resource Management
American Public University