Summary
Overview
Work History
Education
Skills
Timeline
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Kandice Cunningham

Summary

Highly experienced employee known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

13
13
years of professional experience

Work History

Sales Associate

CosmoProf
11.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.

Cosmetologist

Luxe Hair Studio
04.2014 - 03.2020
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled walk-in customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.

Cosmetologist

Famous Hair
02.2009 - 03.2014
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Processed payments, entering sales in register for prompt customer service.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Offered professional cuts, color services and extensions to salon customers.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Developed creative techniques to provide clients with latest hairstyles.

Education

Licensed in The State of Ohio - Cosmetology

Designer's Beauty School of Cosmetology
East Liverpool, OH
10.2008

No Degree - Studio Art

Youngstown State University
Youngstown, OH
06.2005

High School Diploma -

East Liverpool High School
East Liverpool, OH
06.1992

Skills

  • Microsoft Office
  • Sales Trends
  • Microsoft Outlook
  • Order Supplies
  • Adobe Systems Adobe Acrobat
  • Product and Service Sales
  • Verbal Communication
  • Stocking and Replenishing
  • Microsoft Windows
  • Multitasking Strengths
  • Money Handling
  • Customer Service
  • Cash Handling Accuracy
  • Time Management
  • Retail Store Operations
  • Reading Comprehension Skills
  • Sales and Marketing
  • Policy and Procedure Adherence
  • Store Policies and Procedures
  • Critical Thinking
  • Inventory Tracking
  • Merchandise Display

Timeline

Sales Associate

CosmoProf
11.2021 - 04.2022

Cosmetologist

Luxe Hair Studio
04.2014 - 03.2020

Cosmetologist

Famous Hair
02.2009 - 03.2014

Licensed in The State of Ohio - Cosmetology

Designer's Beauty School of Cosmetology

No Degree - Studio Art

Youngstown State University

High School Diploma -

East Liverpool High School

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Kandice Cunningham