KANDICE WHITE
WHITWELL,Tennessee
Summary
Positive, upbeat customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Innovative Rep focused on maintaining high levels of accuracy as well as achieving customer service and sales goals.
In-depth knowledge of Microsoft and Google and more. Flexible 9 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, preparing reports and arranging service.
Well-versed in providing helpful answers and relevant information to retain clients. Customer-oriented, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, and revealing customer needs to deliver solutions with exercise and meal planning with finding time for them to meal prep.
Overview
10
10
years of professional experience
Work History
Dietary Manager
Valley View Assisted Living
12.2020 - 03.2023
- Purchased food supplies for department according to budget limitations.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
Salesperson Trainer
Waffle House
04.2017 - 05.2019
- Developed and led group training courses to align with corporate sales and service goals.
- Managed recruitment, training and development for highly effective sales team.
- Designed and implemented sales training program and documentation.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Established and maintained quality control standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
KITCHEN COOK
WHITE BROS BBQ
04.2013 - 01.2015
- Promoted excellence in food quality and presentation for kitchen staff.
- Followed and adjusted recipes to create healthy, flavorful meals and maximize customer satisfaction.
- Ordered ingredients and cooking supplies needed to prepare food for customers.
- Ordered ingredients and cooking supplies needed to prepare food for customers
- Collaborated with chef to create menu rotation meeting legal requirements and company policies for nutrition and variety.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
Education
North Gaston High School
Dallas, NC2007
Skills
- Monitoring Food Preparation
- Employee Recruitment
- Supply Ordering and Management
- Interdisciplinary Care
- Team Building
- Customer Service
- Organization
- Computer Background
Timeline
Dietary Manager
Valley View Assisted Living
12.2020 - 03.2023
Salesperson Trainer
Waffle House
04.2017 - 05.2019
KITCHEN COOK
WHITE BROS BBQ
04.2013 - 01.2015
North Gaston High School
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