Kandie Williamson
Bonifay,FL
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
1
1
year of professional experience
Work History
Manager
Dollar General Market
Bonifay
2024.01 - 2024.11
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Counted and balanced cash drawer at the beginning and end of shift.
- Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
- Processed customer payments by cash or credit card accurately and efficiently.
- Provided excellent customer service to ensure a positive customer experience.
- Monitored security cameras during shifts to detect potential theft or fraud attempts.
- Adhered to safety protocols while transporting large amounts of money from one location to another.
- Examined checks for proper endorsement prior to cashing them out.
- Greeted customers and provided friendly customer service.
Education
GED -
Amped Workforce Training Center
Columbia Ms 2014-11
Skills
- Innovation management
- Marketing
- Sales management
- Adaptability
- Cost Reduction
- Professionalism
- Problem-solving abilities
- Performance reviewing
- Team building
- Employee Training
- Sales strategy
Timeline
Manager
Dollar General Market
2024.01 - 2024.11
GED -
Amped Workforce Training Center