KANDIS FOSTER
Southfield,Michigan
Summary
Motivated and reliable with eclectic experiences in payroll, customer service, and administrative support. An ethical professional with excellent verbal, written, and listening communication skills, complementing the ability to be flexible and work independently. Proficient in Microsoft Word and Excel; possessing a working knowledge of Sharepoint.
Overview
8
8
years of professional experience
Work History
Operations Support II
R1RCM -Cloudmed
10.2023 - Current
- Be able to identify different types of hospital documentation including, but not limited to medical records, UB-04s, EOB's, Itemized Bills, Hospital Account notes, appeal letters, and denial/approval letters.
- Utilize technology to obtain work assignments and to communicate with other employees in a clear and concise manner.
- Utilize provider systems to obtain necessary documentation for case files based on requests from employees.
- Perform general office duties such as typing, scanning, operating office machines, and sorting documentation.
- Identify and communicate appeal deadlines to appropriate staff.
- Open, scan, and upload incoming correspondence and documentation to Appeals Platform within 24 hours of receipt.
- Handle rush and high balance cases in accordance with office policy.
Office Coordinator
Neptune Society
12.2021 - 01.2022
- Processing payments, filing and handling email correspondence via MS Outlook
- Scanning checks and transferring funds to the proper Neptune Associate
- Answering incoming calls for – Clients In Need – Pre-Need Assistance or At Need assistance for Funeral Cremation.
Administrative Assistant
Avcend Inc. (UPS)
08.2019 - 02.2020
- Download and update trade parts/prices by way of Tradevia, both internationally and nationally
- Uploading individual/mass part numbers per supplier, onto HIVE
- Recovering/updating supplier contact information
- Transfer/upload of data via trade program and workload management, through Access spreadsheets.
Payroll Coordinator
Strategic Staffing Solutions S3
08.2018 - 12.2018
- Performed New Hire and Rehire audits, weekly hourly audits, and ran semi-monthly Starts Reports
- Processed weekly consultant payroll
- Completed ACH’s and final ACH’s by termination
- Provided access and direction through the UltiPro employee portal, along with suspending and resetting employee passwords
- Handled payroll correspondence via email
- Answered payroll related calls, along with filing, faxing and scanning S3 documentation.
Paychex - Corporate Payroll Specialist
Superior Group Agency - Contract Services
07.2016 - 02.2018
- Perform follow-up calls to clients for processing payroll
- Enter direct deposit information along with client account maintenance and employee information changes and updates
- Email correspondence and W2 input along with 1099 input for independent contractors
- Fax and Scan client documentation into the Core System.
Education
Associates Degree - Communications
Oakland Community College
12.2015
Ferris State University
Licensed Certified Nursing Assistant (CAN) -
NexCare
03.2009
Skills
- Customer Service
- Problem Solving
- Data Entry
- Payroll Administration
- Administration and Operations
- Microsoft Office
- Phone and Email Etiquette
- SharePoint
References
Personal references will be provided upon request
Timeline
Operations Support II
R1RCM -Cloudmed
10.2023 - Current
Office Coordinator
Neptune Society
12.2021 - 01.2022
Administrative Assistant
Avcend Inc. (UPS)
08.2019 - 02.2020
Payroll Coordinator
Strategic Staffing Solutions S3
08.2018 - 12.2018
Paychex - Corporate Payroll Specialist
Superior Group Agency - Contract Services
07.2016 - 02.2018
Associates Degree - Communications
Oakland Community College
Ferris State University
Licensed Certified Nursing Assistant (CAN) -
NexCare