Kandy Mejia
Essex ,MD
Summary
Dedicated and detail-oriented Medical Assistant and Phlebotomist with proven ability to manage both front and back office responsibilities in a fast-paced clinical setting. Recognized for maintaining efficient patient flow, accurately performing venipunctures with minimal redraw rates, and providing compassionate patient care that improves overall patient experience. Demonstrated strong organizational skills by managing scheduling, insurance verification, and EMR documentation with accuracy and HIPAA compliance. Known for reliability, teamwork, and the ability to adapt quickly while supporting providers to ensure high-quality, patient-centered care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Victory Medical Center
Dundalk, MD
03.2025 - Current
- Greeted and checked in patients in a high-volume clinic
- Verified insurance and updated patient demographics
- Scheduled appointments and managed multi-line phone system
- Collected co-pays and processed payments
- Maintained HIPAA compliance and patient confidentiality
- Managed electronic medical records (EMR)
- Roomed patients and obtained vital signs (BP, temp, pulse, O2)
- Documented chief complaints and updated medical histories
- Administered injections and vaccines
- Performed CLIA-waived tests (urine dips, rapid strep, etc.)
- Performed venipuncture and capillary blood draws on adults and pediatric patients
Prepared and labeled specimens accurately
Processed and centrifuged samples
Service Champion
Taco Bell
Middle River, MD
03.2022 - 06.2023
- Delivered exceptional customer service in fast-paced environment.
- Operated point-of-sale systems to process transactions accurately.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Adapted quickly to changing demands and priorities during peak hours.
- Implemented safety and hygiene standards to comply with health regulations.
- Trained new staff on operational procedures and customer engagement techniques.
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
Front Desk Receptionist
Urban Air Adventure Park
Middle River, MD
06.2021 - 02.2022
- Greeted and assisted guests, ensuring a welcoming atmosphere at the front desk.
- Managed guest check-in and check-out processes efficiently, enhancing visitor experience.
- Responded to inquiries regarding park attractions and services, providing accurate information.
- Maintained cleanliness and organization of front desk area, promoting a professional environment.
- Processed payments and managed cash drawer, ensuring accuracy in transactions daily.
- Assisted in scheduling events and parties, optimizing resource allocation for maximum customer satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
Education
No Degree - Certified Clinical Medical Assistant,
Allstate Career
Baltimore, MDHigh School Diploma -
Kenwood High School
EssexSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Bilingual (Spanish, English)
- Clinical experience
Certification
CCMA
CPT
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Victory Medical Center
03.2025 - Current
Service Champion
Taco Bell
03.2022 - 06.2023
Front Desk Receptionist
Urban Air Adventure Park
06.2021 - 02.2022
No Degree - Certified Clinical Medical Assistant,
Allstate Career
High School Diploma -
Kenwood High School