Kandy Thompson
East Stroudsburg,United States
Summary
Dedicated job seeker with a history of delivering results that align with company objectives. Demonstrates strong work ethic and adaptability in various settings. Proven ability to work autonomously while maintaining high standards of performance. Excellent interpersonal skills enhance teamwork and communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Family Caregiver
N/A
11.2023 - Current
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
- Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
- Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Secretary
Tim's Autobody
08.2022 - 11.2023
- Answered incoming phone call, responded to inquiries as needed
- Maintained filing systems for confidential documents, organized foled for easy retrieval of information when requested
Dental Receptionist
Bartonsville Family Dental
07.2021 - 08.2022
- Scheduled cleanings and dental appointments with centric
- Answered incoming calls, scheduled appointments, and confirmed patient visits
- Managed front desk operations, collecting payments
- Ensure that all HIPPA regulations were followed while handeling confidential patient information
Branch Account Manager
One Main Financial
03.2015 - 07.2022
- Created and implemented strategies to increase sales volumes at branch level
- Maintained accurate records of customer transactions and other relevant information in accordance with company standards
- Verified cash by balancing cash drawers and maintaining cash count records
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility
- Investigated customer complaints, identified root causes and implemented corrective actions
Medical Secretary
LVHN Pocono DFH Cancer Center
03.2015 - 07.2021
- Answered incoming calls in a professor and directed them to the appropriate personnel
- Prepared patient charts for physicians prior to appointments, including updating existing information
- Assisted with check-in and check-out of patients in an effective manner, ensuring all necessary forms were completed accurately as well as collecting payments
- Scheduled laboratory tests, imaging studies and other procedures as requested by the physician
- Ensured all HIPPA compliance was maintained throughout the practice by following protocols
Education
High School Diploma -
East Stroudsburg Senior High
East StroudsburgSkills
- Driver's license validity
- Professional coding certification
- Medical transcription certification
- Scheduling management expertise
- Computer typing skills
- Efficient organization techniques
- Annuity licensing expertise
- Etiquette for telephone and in-person interactions
- Data entry accuracy
- Invoicing and billing skills
- Compliance with HIPAA regulations
- Proficiency in Microsoft Office Suite
- Experience with Epic and Navinet systems
- Familiarity with Dentrix software
- Management of office operations
- QuickBooks knowledge base
- Receptionist capabilities via phone communication
- Processing requisitions efficiently
- Writing letters effectively
- Managing office correspondence
Certification
Life Insurance License
Medical Transcription Certification
Business Analyst and Project Manager Collaboration Certificate
Exce;l Creating Business Budget Certificate
Timeline
Family Caregiver
N/A
11.2023 - Current
Secretary
Tim's Autobody
08.2022 - 11.2023
Dental Receptionist
Bartonsville Family Dental
07.2021 - 08.2022
Branch Account Manager
One Main Financial
03.2015 - 07.2022
Medical Secretary
LVHN Pocono DFH Cancer Center
03.2015 - 07.2021
High School Diploma -
East Stroudsburg Senior High
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