Kane Willhoft
Gold Beachh,OR
Summary
Client-focused Human Services Specialist with skills needed to properly explain programs, policies and procedures to clients of all cultures and ethnicities. Determined employee with almost 2 years of analyzing data to determine client eligibility. Successful establishing working relationships with team members, clients, community resources and other agency staff.
Overview
7
7
years of professional experience
Work History
Human Services Specialist
Oregon Department Of Human Services
03.2023 - 12.2024
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Maintained accurate case documentation, ensuring compliance with regulatory requirements and agency policies.
- Provided crisis intervention services, deescalating tense situations and connecting individuals to appropriate support systems.
- Conducted outreach activities to raise awareness of available programs and services within the community.
Cashier
McKays Market
06.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Grocery Outlet
03.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Caregiver for Family Member
Self
01.2018 - 03.2021
- Assisted with activities of daily living, promoting independence and quality of life.
- Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
Associate of Applied Science - Human Services/Gerontology
Clackamas Community College
Oregon City, OR12-2017
Skills
- Written and verbal communication
- Client needs assessments
- Interviewing skills
- Multicultural competence
- Client meetings
- Eligibility requirements
- Counseling advice
- Teamwork and collaboration
- Multitasking
- Excellent communication
- Diversity and inclusion
Timeline
Human Services Specialist
Oregon Department Of Human Services
03.2023 - 12.2024
Cashier
McKays Market
06.2022 - 03.2023
Cashier
Grocery Outlet
03.2021 - 06.2022
Caregiver for Family Member
Self
01.2018 - 03.2021
Associate of Applied Science - Human Services/Gerontology
Clackamas Community College
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