Ashley Wheeler
Midway,GA
Summary
Dynamic professional with a strong work ethic and proven problem-solving skills, experienced as a Night Auditor at Marriott. Successfully enhanced operational efficiency and customer satisfaction through strategic initiatives and effective team management. Adept at multitasking and organization, driving significant improvements in service quality and team performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Night Auditor
Marriott
Savannah, GA
01.2025 - Current
- Complete night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversee night auditing of daily room occupancy and hotel revenue.
- Control cash and credit card payment transactions at front desk to successfully reduce errors.
- Keep accounts in balance and ran daily reports to verify totals.
General Manager
TitleMax
Hinesville, GA
05.2017 - 12.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Line Supervisor
Claxton Poultry
Claxton, GA
01.2014 - 05.2017
- Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
- Ensured timely completion of projects by tracking progress against established timelines, adjusting priorities as needed, and utilizing resources efficiently.
Education
GED -
Savannah Technical College
Hinesville, GABachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ02-2029
Skills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Punctual and dependable
Certification
- CNP - Certified Notary Public
Languages
English
Native or Bilingual
Timeline
Night Auditor
Marriott
01.2025 - Current
General Manager
TitleMax
05.2017 - 12.2024
Line Supervisor
Claxton Poultry
01.2014 - 05.2017
GED -
Savannah Technical College
Bachelor of Science - Criminal Justice
University of Phoenix