Skilled Mental Health Technician with extensive experience at Memorial Epworth Center Psychiatric Hospital, adept in behavior management and de-escalation techniques. Demonstrated success in enhancing patient well-being through compassionate care and effective crisis intervention. Excelled in maintaining confidentiality and fostering supportive environments, significantly contributing to team and patient support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Memorial Epworth Center Psychiatric Hospital
09.2010 - Current
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Improved patient well-being by providing compassionate care and support during their mental health journey.
Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Managed crisis situations effectively, ensuring safety of all involved.
Adult Acute Unity Secretary
Memorial Epworth Center Psychiatric Hospital
03.2018 - 03.2019
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Provided clerical support to company employees by copying, faxing, and filing documents.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
CLAY HIGH SCHOOL
19131 DARDEN RD, SOUTH BEND IN 46637
06-1995
Skills
De-escalation techniques
Behavior observation
Stress reduction techniques
Behavior management
Certification
Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
Certified Nurse Assistant (CNA) - [State] Department of Public Health.
CPR/AED Certification
Timeline
Adult Acute Unity Secretary
Memorial Epworth Center Psychiatric Hospital
03.2018 - 03.2019
Mental Health Technician
Memorial Epworth Center Psychiatric Hospital
09.2010 - Current
High School Diploma -
CLAY HIGH SCHOOL
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