KaNiyah Davis
La Vergne,TN
Summary
Organized individual versed in developing and maintaining relationships with clients, vendors, and colleagues. Demonstrated success in problem-solving and driving projects to completion in a timely manner. Possesses an excellent track record for delivering results, meeting deadlines, and developing creative solutions to complex challenges. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Dependable worker with knowledge of customer service and records management. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Hard worker experienced in problem-solving, service, and time management. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company. I am a highly motivated individual eager to lend my combined knowledge and skills to enhance business performance.
Overview
5
5
years of professional experience
Work History
Associate
Amazon
Mount Juliet, TN
03.2023 - Current
- Participated in team meetings, providing insights to improve operations.
- Coordinated with vendors to support timely delivery of materials.
- Developed and presented reports to aid decision-making.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Verified order accuracy and tracked company shipments to confirm on-time arrivals.
Warehouse Worker
UPS
Nashville, TN
10.2024 - 01.2025
- Implemented organization systems to enhance warehouse efficiency and workflow.
- Collaborated with team members to optimize loading and unloading processes.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 70 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Barista
Starbucks
Nashville, TN
10.2021 - 02.2023
- Maintained a clean and healthy environment by following proper safety and sanitation regulations.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Presented and explained the drink menu, answering questions to educate customers.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
- Updated signage and displays to promote new and expanded products and services.
- Observed proper food handling procedures and upheld company policies and procedures.
- Welcomed customers and answered questions regarding menu items and preparation methods with 5+ people at a time.
- Trained new baristas on proper coffee preparation techniques.
Cashier/Host
Buffalo Wild Wings
Hermitage, TN
10.2021 - 01.2022
- Performed opening and closing procedures such as counting cash register, restocking, and cleaning.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Provided efficient and courteous service to customers.
- Processed customer orders and ensured the accuracy of their purchases.
- Maintained inventory and store visual presentation to meet customer needs.
- Counted and balanced cash drawer at the beginning and end of each shift.
- Enforced store safety and cleanliness standards, reducing hazards.
- Developed strong customer service skills by providing efficient and accurate service.
- Managed cash drawer, ensuring accurate cash handling and accountability.
- Assisted in 3+ training new cashiers on operational procedures and best practices.
- Processed customer transactions efficiently using point-of-sale systems.
Shift Manager
Starbucks
Oakdale, Minnesota
03.2021 - 08.2021
- Addressed customer complaints and resolved conflicts.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
- Established and maintained positive and professional employee relationships.
- Monitored stock levels and placed orders as needed.
- Tracked store inventories and replenished item levels by ordering new products.
- Taught newly hired team members and shift managers business policies and procedures.
- Trained and supervised new staff members (10+)
- Created staff teams and delegated work tasks to increase productivity.
- Reported equipment repair and employee training needs to managers.
- Documented absences and tardiness of assigned team members.
- Promoted store specials and limited-time offers to customers.
- Maintained knowledge of store products and services to make recommendations to customers.
- Set employee schedules and made staffing adjustments to get shifts covered.
Education
High School Diploma - Forensic Psychology
Morgan State University
Baltimore, MD05-2027
High School Diploma -
Academy At Opry Mills
Nashville, TN05-2023
Skills
- Time Management
- Attention to Detail
- Customer Service
- Multitasking
- Job Assignments
- Leadership qualities
- Workplace safety
- Decision-making
- Complex Problem-solving
- Relationship building
- Work Planning and Prioritization
- Reliable and punctual
- Strong communication and interpersonal skills
Affiliations
National Council of Negro Women (NCNW)
National Honor Society (NHS)
F.U.T.U.R.E (Females United To Uplift Reshape & Educate)
Languages
English
Native or Bilingual
COMMUNITY SERVICE
Community Crew, Volunteer, St.Paul, Minnesota, 2016-09, 2021-05, Observed rules and safety regulations of organization while carrying out assigned tasks., Participated in community clean-up and enrichment projects., Conducted community workshops to educate public on available services and promote different programs., Utilized knowledge of community resources to refer clients to appropriate source., Organized and assisted with events, activities and programs to drive outreach initiatives., Coordinated special projects and assignments., Developed outcomes-based work plans for community., Assisted families in using and learning about society resources., Visited individuals in homes or attended group meetings to provide information on agency services, requirements or procedures., Assisted in locating housing for displaced individuals.
Timeline
Warehouse Worker
UPS
10.2024 - 01.2025
Associate
Amazon
03.2023 - Current
Barista
Starbucks
10.2021 - 02.2023
Cashier/Host
Buffalo Wild Wings
10.2021 - 01.2022
Shift Manager
Starbucks
03.2021 - 08.2021
High School Diploma - Forensic Psychology
Morgan State University
High School Diploma -
Academy At Opry Mills