Kaniz Anne
Queens,NY
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
11
11
years of professional experience
Work History
Sales Associate
Macy’s
Ozone Park, NY
08.2021 - 09.2022
- Assisted customers in selecting merchandise, providing detailed product information, and addressing inquiries.
- Operated cash registers, processed transactions, and ensured accurate handling of payments.
- Maintained a neat and organized store appearance by restocking shelves, arranging displays, and monitoring inventory levels.
- Collaborated with team members to achieve sales goals and create a positive shopping experience for customers.
- Handled customer complaints and returns with a focus on conflict resolution and customer satisfaction.
- Participated in regular product training sessions to stay informed about new arrivals and promotions.
- Upheld Macy's service standards, ensuring a high level of professionalism and courtesy in all interactions with customers.
Co-ordinator
Pioneer school & college, sylhet, Bangladesh
Sylhet , Sylhet
03.2013 - 03.2020
- Annual budget making
- Syllabus making for the whole year.
- Dealing with guardians.
Management Trainee Officer
Mercantile Ban ltd.
Sylhet , Bangladesh
01.2012 - 02.2013
Education
MBA - Finance And Banking
Metropolitan University
Sylhet , Bangladesh 12-2012
BBA - Finance & Banking
Metropolitan University
Sylhet , Bangladesh 01-2012
Skills
- Order Processing
- Contract Preparation
- Upselling
- Customer Needs Assessment
Timeline
Sales Associate
Macy’s
08.2021 - 09.2022
Co-ordinator
Pioneer school & college, sylhet, Bangladesh
03.2013 - 03.2020
Management Trainee Officer
Mercantile Ban ltd.
01.2012 - 02.2013
MBA - Finance And Banking
Metropolitan University
BBA - Finance & Banking
Metropolitan University