Kanlaya Reeves
West Haven
Summary
Dedicated Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Committed to enhancing patient experiences while ensuring efficient office workflow. Experienced in managing patient interactions, maintaining confidentiality, vital monitoring and patient scheduling, Multitasks and prioritizes workloads with little or no supervision.
Overview
7
7
years of professional experience
Work History
Certified Clinical Medical Assistant
Yale New Haven Health
North Haven, CT
06.2019 - Current
- Administered patient care procedures, ensuring compliance with health regulations and best practices.
- Assisted healthcare providers in clinical procedures, enhancing patient comfort and satisfaction.
- Managed patient scheduling and follow-up appointments, streamlining office workflow efficiency.
- Educated patients on treatment plans and medication usage, fostering informed health decisions.
- Coordinated electronic health record management, maintaining accurate and confidential patient information.
- Trained new staff on clinical protocols, promoting adherence to quality standards within the team.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones alongside clinical tasks when required.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
Education
NHA Certified Clinical Medical Assistant -
Stone Academy
Hamden, CT05-2005
Skills
- HIPAA compliance
- Vital sign monitoring
- Medical history recording
- Medical office procedures
- Patient intake process
- Clinical documentation
- Specimen collection
- Patient scheduling
- Appointment setting
- Patient assessment
- Insurance verification
- Medical history intake
- Vital signs measurement
- Data entry
- Medical office administration
- Maintaining confidentiality
- Direct patient care
- Electronic health records
- OB/GYN procedures
- pH testing
Timeline
Certified Clinical Medical Assistant
Yale New Haven Health
06.2019 - Current
NHA Certified Clinical Medical Assistant -
Stone Academy