Kanoa Lee
Santa Barbara,CA
Summary
Proactive Food Runner and Hostess with extensive experience in high-pressure environments. Known for exceptional customer service, accurate order handling, and strong time management. Brings a strong work ethic, effective multitasking, and seamless collaboration with kitchen staff to ensure an outstanding dining experience.
Overview
4
4
years of professional experience
Work History
Food Runner
Lure Fish House
03.2021 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Hostess
Lure Fish House
02.2021 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
San Marcos High School
Santa Barbara, CASkills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Sense of urgency
- Effective Multitasking
Timeline
Food Runner
Lure Fish House
03.2021 - Current
Hostess
Lure Fish House
02.2021 - Current
San Marcos High School
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