Kao Xiong
Puyallup,WA
Summary
Organized and dependable candidate successful at managing multiple priorites with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking, dependable, passionate job seeker with strong organizational skills eager to help team achieve company goals.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Small Business Owner
Nukayok Sauce LLC
Puyallup, WA
01.2021 - Current
- Online sales, events, foods demo's, chef, cashier, innovator, logistics coordinator.
- Advertise products and services online, social media and through traditional campaigns to target ideal consumers.
- Participate in trade shows to promote products and network with business owners and prospective clients.
- Demonstrate product presentations to customers to showcase benefits and value of the product.
Beauty Advisor
Sephora
Tukwila, WA
09.2016 - 11.2017
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Processed payments, entering sales in register for prompt customer service.
Pharmacy Technician
Rite Aid
Spokane, WA
02.2014 - 08.2014
- Coordinated to the reduction of prescription wait times by promptly addressing refill request and insurance authorizations.
- Supported inventory management initiatives through accurate record keeping of received shipments and expired medications for disposal purposes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Pharmacy Technician
Evergreen Pharmaceutical
Spokane, WA
05.2011 - 02.2013
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Coordinated with outside 3rd party delivery drivers to ensure medication is to be delivered to elderly homes.
Lead Pharmacy Technician
Walgreens
Spokane, WA
07.2006 - 07.2010
- Enhanced pharmacy efficiency by 5 minutes streamlining prescription processing and medication dispensing procedures.
- Solved customer problems in-person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
Education
Some College (No Degree) - General Studies
Spokane Falls Community College
Spokane, WASkills
- Business management and development
- Business marketing and branding
- Operations management
- Quality Assurance
- Customer Retention
- Inventory Management
- Customer Service
- Team training and development
- Conflict Resolution
- Process Improvements
- Reliable and punctual
- Teamwork and Collaboration
Timeline
Small Business Owner
Nukayok Sauce LLC
01.2021 - Current
Beauty Advisor
Sephora
09.2016 - 11.2017
Pharmacy Technician
Rite Aid
02.2014 - 08.2014
Pharmacy Technician
Evergreen Pharmaceutical
05.2011 - 02.2013
Lead Pharmacy Technician
Walgreens
07.2006 - 07.2010
Some College (No Degree) - General Studies
Spokane Falls Community College
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