Kaolin Hill
Springfield,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Esthetics Instructor
University of Spa and Cosmetology Arts
Springfield, IL
01.2022 - 06.2024
- Reviewed safety procedures with students prior to beginning any hands-on work or treatments.
- Adapted instructional methods according to individual needs of each student.
- Instructed students on the fundamentals of esthetics, including skin care and makeup application techniques.
- Maintained records of student attendance, grades and other relevant data related to classes taught.
- Demonstrated proper use of products and tools used in providing esthetic services to clients.
- Developed lesson plans for classes in esthetic services, such as facials, waxing and body treatments.
- Analyzed client profiles before designing treatment regimens tailored specifically for each person's unique needs.
- Assessed student progress throughout the course and provided feedback to ensure understanding of material covered.
Receptionist
Inner Health Spa
Springfield, IL
01.2020 - 01.2022
- Kept reception area clean, organized, and stocked with necessary supplies.
- Developed relationships with clients to ensure repeat business by providing excellent customer service.
- Provided clients with information on spa services, packages, and promotions.
- Performed administrative duties such as filing paperwork and updating client databases.
- Ensured all areas of the spa were properly cleaned before opening for the day.
- Greeted customers and answered inquiries in a friendly and helpful manner.
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Demonstrated excellent customer service skills when interacting with clients.
Manager
Fairlane Diner
Sherman, IL
10.2013 - 06.2020
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Assisted with kitchen preparation during peak times as needed.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Ensured compliance with all food safety regulations and sanitation standards.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Addiction Counselor
Chestnut Health Systems
Bloomington, IL
01.2004 - 01.2010
- Facilitated psycho-educational groups focused on relapse prevention, anger management, stress reduction, and life skills development.
- Developed and implemented individualized treatment plans for clients with substance abuse issues.
- Conducted assessments of clients to identify problem areas and develop appropriate interventions.
- Participated in weekly team meetings to discuss client progress and coordinate interdisciplinary care plans.
- Attended professional conferences, workshops, seminars related to addictions counseling.
- Encouraged clients to take responsibility for their recovery process by participating in self-help programs such as Alcoholics Anonymous or Narcotics Anonymous meetings.
- Maintained accurate client records according to agency policies while ensuring confidentiality of all information in accordance with HIPAA regulations.
- Monitored medication compliance among those prescribed psychotropic medications.
- Provided referrals and linkage to community resources such as housing assistance, employment opportunities
- Conducted outreach activities within the local community such as speaking engagements at schools or churches regarding addiction issues.
- Developed age-appropriate activities aimed at teaching youth healthy coping strategies.
- Coordinated case management services with outside agencies such as probation departments or court systems.
Education
Master Educator - Esthetics Instructor
University of Spa And Cosmetology Arts
Springfield, IL01-2022
Esthetics License - Esthetics
University of Spa And Cosmetology Arts
Springfield, Il01-2021
Bachelor of Science - Criminal Justice
Troy University
Troy, AL01-2009
Associate of Arts - Liberal Arts And Sciences
Heartland Community College
Normal, IL01-2006
Skills
- Effective communication abilities
- Conflict resolution abilities
- Teaching strategies
- Sanitation Procedures
- Time Management
- Teamwork and Collaboration
- Multitasking
Certification
- licensed esthetician teacher- 132.000451
Affiliations
Extra-curricular interests include educating myself about skin care as well as ceramics.
References
References available upon request.
Timeline
Esthetics Instructor
University of Spa and Cosmetology Arts
01.2022 - 06.2024
Receptionist
Inner Health Spa
01.2020 - 01.2022
Manager
Fairlane Diner
10.2013 - 06.2020
Addiction Counselor
Chestnut Health Systems
01.2004 - 01.2010
Master Educator - Esthetics Instructor
University of Spa And Cosmetology Arts
Esthetics License - Esthetics
University of Spa And Cosmetology Arts
Bachelor of Science - Criminal Justice
Troy University
Associate of Arts - Liberal Arts And Sciences
Heartland Community College
- licensed esthetician teacher- 132.000451
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