Ka'Onda M. Thompson
Farmington,AR
Summary
To apply extensive experience and skills in accounting and organization mission by completing related results as needed
Experience in A/P and A/R Collections experience Proficient with MS Office , Excel, Windows (XP), the internet, SAP and JDE Experience with multi-line switchboard Customer service experience
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
25
25
years of professional experience
Work History
Sales Manager
Shaver Foods
Fayetteville, AR
10.2021 - Current
- Developed sales strategies to enhance customer engagement and retention.
- Analyzed sales data to refine approaches and improve performance.
- Managed relationships with key clients to ensure satisfaction and loyalty.
- Oversaw inventory management to align stock levels with sales forecasts.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Resolved customer complaints regarding sales and service.
- Implemented process changes to streamline sales department workflow.
Accounts Payable
Georges Inc.
Springdale, AR
01.2018 - Current
- Compile and maintain accounts payable records including vendor invoice files.
- Obtain proper payment amounts, vendor contract information, and preferred method of disbursement for invoice data entry.
- Prepare invoice deduction notices
- Audit freight bills against freight manifests
- Analyze vendor accounts and ensure available discounts
- Assist with monthly closing
- Assist with special project as needed
- Image/ Index invoice, proof of payment, and supporting documentations.
Accounts Payable/ Billing Clerk
Lewis Automotive
Fayetteville, AR
01.2016 - 01.2017
- Enter, post and reconcile processed work by verifying entries and comparing system reports to balances
- Charge expenses to accounts and costs centers by analyzing invoices, expense reports and recorded entries
- Pay vendors by monitory discounts opportunities; resolving purchase order, contract, invoice or payment discrepancies and documentations.
- Monitor accounts to ensure payments are up to date
- Verify vendor accounts to ensure payments are up to date and related transactions
- Enter deals into accounting system
- Write checks for vendors, pay-off, liens and wholesalers
- Scan and file documents for historical records
- Disburse petty cash by recording entry, verifying documentations
- 1099 mail outs
- Other accounting duties as needed
Temp Position
Cargill, Inc.
Springdale, AR
01.2015 - 01.2016
- General Ledger/ sub-ledger entries
- Assist with accounts payable duties
- Customer Service Support {both internal and external customers)
- Disburse reports and spreadsheets daily
- Compile segments of annual reports and monthly closings
Accounts Payable Clerk/ Billing Clerk
Multi-Craft Contractors
Springdale, AR
01.2014 - 01.2015
- Enter invoices into system
- Code invoices for payment
- Manage accounts
- Billing
- Vendor/ Customer service
- Distribute invoices to departments
- Match invoice with statement and PO's
- Maintain and organize vendor/customer files
- Pay vendors by monitory discounts opportunities; resolving purchase order, contract, invoice or payment discrepancies and documentations.
- Enter and process payroll
Administrative Assistant/ Operations Manager's Assistant
Rexel Inc.
Springdale, AR
01.2008 - 01.2014
- Enter invoice into system
- Match invoice with statement and PO's
- Mail invoices
- Billing
- Answer phones
- Filing
- Developed service-oriented associates and maintained high level of customer service.
- Consult with customers by phone to help with billing projects
- Organize customer/vendor day
- Order office/warehouse materials
- Serve as assistant to manage large vendors
- Weekly deposits
- Manage petty cash
Payment Specialist/ Collection Account Manager
Auto Master
Fayetteville, AR
01.2004 - 01.2007
- Take payments
- Prepare deposits
- Daily reconciliation
- Improved monthly over and shortage
- Consult with customers by phone and in person with account issues
- Daily delinquent calls
- Make payment arrangements
- Calls confirming payment arrangements
- Train staff
- Organize procedure manual
- Provide superior customer interaction to ensure all needs were met
- Received employee of the month for position twice
- Received award for least over- shortage in daily deposits
Assistant Manager
Kay Bee Toys
Fayetteville, AR
01.2004 - 01.2005
- Manage cash drawer
- Oversee cashier
- Daily deposit and reconciliation
- Open/closing procedure
- Hire, fire and train
- Report payroll
- Inventory control
Assistant Manager
One Price Clothing
Fayetteville, AR
01.2001 - 01.2004
- Opening and closing procedures
- Daily deposits
- Developed service-oriented associates and maintained high level of customer service.
- Managed and communicated all profit and loss information.
- Report payroll to corporate office
- Hire, fire and train
- Oversee employees
- Inventory control
- Stocking
Office Assistant/ A/P & A/R
Razorback Foundation
Fayetteville, AR
01.2007
- Reconcile accounts daily
- Monitor accounts for irregularities
- Answer multiline
- Order materials
- Scan and file documents for historical records
- Customer service
- Office duties
Accounts Payable Clerk
Kent Dobbs Hyundai
Springdale, AR
01.2007
- Enter invoice into system
- Match invoice with statement and PO's
- Maintain and organize vendor file
- Organize expense analysis using Excel
- Pay invoices on timely manner
- Print and prepare checks
- Serve as assistant to manager with the organization of larger vendors
- Help generate monthly close of financial statement
Teller
Chambers Bank
Springdale, AR
01.2005
- Assist customers with deposit
- Daily employee reconciliation
- Maintain security of accounts
- Cash checks
- Open/close account
- Assist small business with managing accounts
- Train employees
- Maintain ATM deposits and maintenance
Education
University Of Arkansas - Business Finance & Education
University Of Arkansas
Fayetteville, ARPhoenix University -
Phoenix University
OnlineSkills
- Team player
- Interpersonal skills
- Organizational skills
- Basic accounting skills
Timeline
Sales Manager
Shaver Foods
10.2021 - Current
Accounts Payable
Georges Inc.
01.2018 - Current
Accounts Payable/ Billing Clerk
Lewis Automotive
01.2016 - 01.2017
Temp Position
Cargill, Inc.
01.2015 - 01.2016
Accounts Payable Clerk/ Billing Clerk
Multi-Craft Contractors
01.2014 - 01.2015
Administrative Assistant/ Operations Manager's Assistant
Rexel Inc.
01.2008 - 01.2014
Office Assistant/ A/P & A/R
Razorback Foundation
01.2007
Accounts Payable Clerk
Kent Dobbs Hyundai
01.2007
Teller
Chambers Bank
01.2005
Payment Specialist/ Collection Account Manager
Auto Master
01.2004 - 01.2007
Assistant Manager
Kay Bee Toys
01.2004 - 01.2005
Assistant Manager
One Price Clothing
01.2001 - 01.2004
University Of Arkansas - Business Finance & Education
University Of Arkansas
Phoenix University -
Phoenix University