Kapena Beamer-Loo

Ross Dress for Less

10.2020 - Current

Processed and organized shipments, restocking merchandise on the sales floor promptly.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Assisted in the preparation of inventory counts.
Provided excellent customer service, resolving issues and answering queries promptly.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Assisted in training new employees on proper use of equipment and safety protocols.
Stocked shelves with merchandise according to company standards.
Maintained records related to sales for store management.
Handled customer complaints in a professional manner.
Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
Monitored sales performance of team members to ensure goals were met or exceeded expectations.
Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Performed regular performance evaluations of staff, providing feedback and coaching for improvement.

Summary