Kapil Matchett
Cary
Summary
I use my time in the most efficient ways possible to maximize my quality of life. My biggest passion is helping others and ensuring I can do that in the most effective/efficient ways possible by managing my time and energy inputs. I’m a product of hardwork, dedication, and consistency. I seek to improve in all major aspects of life to be able to be more effective when helping others. I track every 5-10 minutes and reflect on many things every day to see where I can improve and implement it the next. Failure creates opportunity for success. Where your success ends is always up to you.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Server and Trainer
Cracker Barrel Old Country Store
01.2025 - Current
- Trained and mentored new front-of-house staff on service standards, menu knowledge, and POS systems, ensuring smooth onboarding and consistent guest experiences.
- Took position to focus even more time on myself.
Service Manager
Happy + Hale
04.2023 - 01.2025
- Created a friendly and efficient environment where both me and my staff could both improve individually and as a team.
- Managed daily front-of-house and back-of-house operations, leading a team of 10+ to deliver fast, friendly service in a high-volume, wellness-focused environment.
- Hired, trained, and coached team members to uphold Happy + Hale's values of health, positivity, and hospitality.
- Handled guest concerns quickly and professionally, helping maintain 5 star reviews and repeat business.
- Coached kitchen staff and managers throughout all locations to improve in all aspects of the restaurant.
- Maintained a clean, safe, and welcoming environment by enforcing health and safety standards.
- Managed inventory and ensured supplies were fully stocked and organized.
- Acted as a positive role model and team leader, fostering a strong and supportive team culture.
- Worked 40 hours a week.
- Helped out every position above me with effective ideas that always improved the business in all aspects.
- Took position to take time outside of work to focus heavily on myself.
General Store Manager (2 locations)
Marco's Pizza
Durham
01.2022 - 04.2023
- Worked directly under the owner of the entire Marcos Pizza territory in NC (28 stores).
- Upheld the lowest labor percentage in both stores in the entire territory.
- Upheld the highest growth, most sales, and customer satisfaction, along with the most 5-star reviews in both stores in the entire territory.
- Ran the training store (Trained every assistant manager, general manager, new franchise owner for the territory).
- Conducted inspections and upheld minimum goals across the territory.
- Provided the most effective information for stores to rapidly increase sales (maximizing internal operations).
- Fastest and most efficient Pizza Maker for Marco's Pizza in NC in 2022 and 2023.
- Worked 70+ hours a week.
General Store Manager
Yourpie
Cary
02.2021 - 01.2022
- Created a friendly and efficient environment where both me and my staff could both improve individually and as a team.
- Ensured that all the tasks given to me and my team were completed.
- Worked 50+ hours a week.
- Ran the training store. Every new hire (team member, shift lead, manager, assistant manager, general manager) trained at my store location.
- Focused solely on efficiency and improvement in all areas of the business while still incorporating a friendly culture for both guests and employees.
Shift Manager
Chipotle
Cary
01.2020 - 01.2021
- Company Overview: Chipotle's mission was to ensure that people got fresh food, quickly paced with a smile.
- Created a friendly and efficient environment where both me and my co-workers could improve individually and as a team.
- Worked 40+ hours a week.
- Ensured that all the tasks given to me and my team were completed.
- Chipotle's mission was to ensure that people got fresh food, quickly paced with a smile.
Education
Cary High School
Cary, NCSkills
- Flexibility
- Communication
- Teamwork
- Resilience
- Time-management
- Leadership
- Hardworking
- Problem-solving
- Learning/Coachability
Professional References
- Tiffany Chambers, District Manager, Your Pie, 4233 Corners Pkwy Suite 250, Durham, NC, 27703, 919-675-9181, tiffanychambers@yahoo.com
- Ranita Bullock, District Catering Manager, Your Pie, 685 Cary Towne Blvd, Cary, NC, 27511, 919-672-1901, Ranitabullock@gmail.com
Timeline
Server and Trainer
Cracker Barrel Old Country Store
01.2025 - Current
Service Manager
Happy + Hale
04.2023 - 01.2025
General Store Manager (2 locations)
Marco's Pizza
01.2022 - 04.2023
General Store Manager
Yourpie
02.2021 - 01.2022
Shift Manager
Chipotle
01.2020 - 01.2021
Cary High School