Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaquan Greely

Gresham,Oregon

Summary

Dynamic Merchant Services Representative at Cascade Technical Sales, recognized for exceptional customer service and problem-solving abilities. Achieved top performance by exceeding sales quotas and enhancing client satisfaction. Skilled in negotiation and team collaboration, I effectively trained clients on payment processing solutions, driving product improvements through insightful feedback analysis.

Overview

3
3
years of professional experience

Work History

Merchant Services Representative

Cascade Technical Sales
10.2023 - 12.2025
  • Managed customer inquiries regarding payment processing solutions and resolved issues promptly.
  • Assisted clients in understanding merchant account setup and functionality for enhanced user experience.
  • Provided training on point-of-sale systems to ensure efficient operation and customer satisfaction.
  • Collaborated with cross-functional teams to streamline onboarding processes for new merchants.
  • Analyzed client feedback to identify trends, contributing to product improvement initiatives.
  • Coordinated with technical support teams to resolve system-related issues quickly and efficiently.
  • Recognized as a top performer within the team for consistently exceeding targets in both customer satisfaction ratings and sales quotas.

Temp Agency

CSR Personell
05.2023 - 10.2023

Typical warehouse jobs

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Parkrose High School
Portland, OR
06.2015

Skills

  • Goal oriented
  • Strong negotiation
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Listening skills
  • Multitasking
  • Problem-solving abilities
  • Team leadership

Timeline

Merchant Services Representative

Cascade Technical Sales
10.2023 - 12.2025

Temp Agency

CSR Personell
05.2023 - 10.2023

High School Diploma -

Parkrose High School