Stacy Garcia
Los Angeles,CA
Summary
High-achieving student with marketing experience and a strong drive for growth. Brings leadership, team management, and problem-solving skills, along with a positive, motivating presence and a willingness to take on new challenges.
Overview
5
5
years of professional experience
Work History
Merchant Services Representative
LA Merchants
Koreatown, Los Angeles
12.2024 - Current
- Managed customer inquiries regarding payment processing solutions and account setups.
- Assisted clients in resolving transaction disputes and issues promptly.
- Educated merchants on platform features to enhance service utilization.
- Collaborated with cross-functional teams to streamline onboarding processes for new clients.
- Served as a liaison between technical support departments and merchants during system updates or troubleshooting incidents.
Juice Barista / Baker
WholeFoods Market
Los Angeles, CA
05.2023 - 11.2024
- Helped new hires by sharing key information about company policies, products, and best practices, making sure they felt prepared and confident in their roles.
- Maintained a clean, organized workspace, which helped speed up service and made for a better overall experience for customers.
- Stayed on top of food safety by following proper handling, storage, and disposal procedures, ensuring a clean and safe environment at all times.
- Crafted fresh, delicious juice blends based on customer preferences, making sure each drink looked as good as it tasted.
- Engaged with customers, listened to their needs, and offered personalized recommendations to improve their experience.
Retail Associate
Kennia’s Party Supply
Los Angeles, CA
04.2021 - 06.2022
- Maintained high accuracy and customer satisfaction in a high pressure environment
- Translated customer needs to Spanish speaking employees
- Collaborated with and organized large groups of coworkers
- Increased the number of sales by more than $1,000 in under one sales week
Education
Business & Administration
Cal State Dominguez Hills
Carson, CA12-2026
Skills
- 5 years of customer service
- Bilingual
- POS System
- Cash Handling
- Food Safety
- Team Management
- Customer service
- Leadership
- Multitasking Abilities
LANGUAGES
Spanish - Fluent
English - Fluent
Timeline
Merchant Services Representative
LA Merchants
12.2024 - Current
Juice Barista / Baker
WholeFoods Market
05.2023 - 11.2024
Retail Associate
Kennia’s Party Supply
04.2021 - 06.2022
Business & Administration
Cal State Dominguez Hills