Kara A Watchman
Lawrence,Kansas
Summary
Results-driven professional with expertise in employee training, operational oversight, and strategic planning. Committed to enhancing service quality and fostering team collaboration to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Manager's Assistant
Enterprise Rent-A-Car
Lawrence, Pennsylvania
10.2025 - Current
- Developed training programs for new staff to ensure compliance with company policies.
- Oversaw daily operations to maintain service quality and customer satisfaction standards.
- Facilitated interdepartmental communication to enhance project alignment and effectiveness.
- Led team meetings to discuss goals, challenges, and strategies for improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management to create strategic plans for achieving business objectives.
Group Leader & Front Desk Support
Lawrence Boys & Girls Club
Lawrence, Kansas
05.2022 - 10.2025
- Coordinated schedules and resources for after-school programs and events to maximize participation.
- Developed age-appropriate lesson plans to enrich learning experiences for youth.
- Ensured safety and inclusivity for all participants during events to foster engagement.
- Led group activities and programs aimed at youth development and engagement.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Communicated objectives and implementation tactics to meet organizational goals.
Cashier & Customer Service Associate
The Home Depot Inc
Lawrence, KS
05.2020 - 10.2023
- Assisted customers with product inquiries and locating items in-store.
- Maintained cleanliness and organization of checkout areas and merchandise displays.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure smooth store operations.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Science - Business Administration
Haskell Indian Nation University
Lawrence, KS07-2025
Associate of Science - Recreational And Fitness Managment
Haskell Indian Nation University
Lawrence, KS07-2022
Skills
- Employee training
- Operational oversight
- Strategic planning
- Project coordination
- Compliance monitoring
- Customer relationship management
- Team collaboration
- Conflict resolution
Timeline
Manager's Assistant
Enterprise Rent-A-Car
10.2025 - Current
Group Leader & Front Desk Support
Lawrence Boys & Girls Club
05.2022 - 10.2025
Cashier & Customer Service Associate
The Home Depot Inc
05.2020 - 10.2023
Bachelor of Science - Business Administration
Haskell Indian Nation University
Associate of Science - Recreational And Fitness Managment
Haskell Indian Nation University