Kara Bafford
Oak Ridge,Tennessee
Summary
Medical Assistant with extensive experience at Knoxville Orthopedic Clinic, excelling in patient care and clinical documentation. Proficient in phlebotomy and HIPAA compliance, I effectively managed patient scheduling and enhanced workflow efficiency. Known for compassionate service and strong communication skills, I consistently ensured patient comfort and safety in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Knoxville Orthopedic Clinic
04.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments effectively.
- Prepared examination rooms, ensuring cleanliness and readiness for patients.
- Documented patient medical histories and maintained accurate records.
- Administered basic clinical tasks, including vital sign checks and lab specimen collection.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Patient Care Technician
Parkwest Medical Center
09.2023 - 08.2025
- Assisted in monitoring patient vital signs and reporting changes to nursing staff.
- Provided compassionate care and support to patients during daily activities.
- Maintained cleanliness and organization of patient care areas and equipment.
- Collaborated with healthcare team to develop patient-centered care plans.
- Responded promptly to patient needs, ensuring comfort and safety at all times.
- Supported nursing staff with routine tasks, enhancing overall workflow efficiency.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Brand Associate
Old Navy
08.2021 - 09.2023
- Developed brand strategies to enhance market presence and customer engagement.
- Facilitated training sessions for new team members on brand messaging and customer service excellence.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
- Developed strong relationships with clients for increased customer loyalty and retention.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Completed floorsets, filled floor, and rang up customers.
- Led training sessions for new team members on company policies, procedures, and best practices for success in their roles as Brand Associates.
Education
High School Diploma -
Oak Ridge High School
Oak Ridge05-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Phlebotomy
- Procedure assistance
- CPR
- Phlebotomy techniques
- Patient assessments
- Laboratory specimen collection
- Maintaining confidentiality
- Appointment setting
- Sterilization techniques
- First aid
- Medical transcription
- Orthopedic splints
- [Type] coding
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Knoxville Orthopedic Clinic
04.2024 - Current
Patient Care Technician
Parkwest Medical Center
09.2023 - 08.2025
Brand Associate
Old Navy
08.2021 - 09.2023
High School Diploma -
Oak Ridge High School