Summary
Overview
Work History
Education
Skills
Timeline
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Kara Bell

Lake Forest,CA

Summary

Dynamic Floral Manager with expertise in floral design and exceptional customer service at Albertsons. Proven track record in enhancing sales through visually stunning displays and effective inventory management. Skilled in training teams and fostering a collaborative environment, ensuring high-quality arrangements for special occasions and everyday needs.

Overview

2020
2020
years of professional experience

Work History

Floral Manager

Albertsons
  • Managed daily operations of floral department, ensuring high standards of quality and presentation.
  • Trained and mentored team members on floral design techniques and customer service practices.
  • Executed inventory management processes to maintain optimal stock levels and reduce waste.
  • Developed visually appealing floral displays to enhance customer engagement and drive sales.
  • Coordinated with suppliers to source fresh flowers and supplies, ensuring timely delivery.
  • Assisted in creating promotional materials for seasonal flower arrangements, boosting department visibility.
  • Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Trained employees on customer order taking and basic floral arranging.
  • Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements onthespot.
  • Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
  • Trained new employees in proper design techniques, customer service skills, and store policies for a seamless integration into the team.

Floral Clerk

Staterbrothers
03.2016 - 04.2019
  • Assisted customers with floral selections, providing personalized recommendations based on preferences.
  • Maintained inventory of flowers and supplies, ensuring optimal stock levels for daily operations.
  • Arranged floral displays according to seasonal themes, enhancing visual appeal in store layout.
  • Operated point-of-sale system efficiently, processing transactions accurately and promptly.

Cashier

Ralphs Grocery
07.2005 - 03.2016
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Handled cash, credit, and debit payments while maintaining a balanced cash drawer.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in inventory management by restocking shelves and organizing merchandise displays.
  • Adapted quickly to system updates and changes in store policies or procedures.
  • Trained new cashiers on operational procedures and customer service standards effectively.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Plant Sciences

University Highschool
Irvine, CA
06.1993

Skills

  • Product inventories
  • Customer service
  • Wedding arrangements
  • Workplace safety
  • Flower arranging
  • Plant maintenance
  • Task delegation
  • Team supervision
  • Floral design expertise
  • Pricing strategy
  • Merchandise display
  • Inventory oversight
  • Product ordering
  • Special occasion florals
  • Flower arrangements
  • Flower pruning and watering
  • Floral pricing
  • Funeral arrangements
  • Floral displays
  • Time management

Timeline

Floral Clerk

Staterbrothers
03.2016 - 04.2019

Cashier

Ralphs Grocery
07.2005 - 03.2016

Floral Manager

Albertsons

Plant Sciences

University Highschool

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Kara Bell