Kara Borchert
Gresham,Oregon
Summary
Customer-oriented General Manager with 7+ years of experience focused on increasing revenues and expanding margins. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Career Objective:
To become knowledgeable and efficient in all aspects of Marketing with competent decision ability. Aspiring to excel in a marketing role where digital and traditional marketing, business strategy, and data-driven decision-making skills can be learned and utilized. Eager to expand the understanding of market trends and consumer behavior leading to increased revenue generation.
Overview
8
8
years of professional experience
Work History
General Manager
Dairy Queen
12.2015 - Current
- 40-45 hours per week
- Oversees entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensure restaurant is operated within operational guidelines established by the owner and franchisor.
- In charge of recruiting, hiring, training, and implementing disciplinary action of team members.
- Responsible for the development and achievement of the restaurant's business plan by working with the owner and interacting with ADQ business consultants.
- Manage restaurant P&L to optimize manageable profit, control COGS, labor and controllables (Semi-fixed expenses).
Education
MBA - Marketing
Southern Oregon University
Ashland, OR03.2024
Bachelor of Science - Nutrition
National University of Natural Medicine
Portland, OR06.2022
Skills
- Problem Solving
- Critical-Thinking
- Flexibility
- Organization
- Emotional Intelligence
- Customer Service
- Scheduling Software
- Project Management
- Self-Motivation
- Teamwork
- Detail Oriented
- Communication
- Ability to Multitask
Relevant Courses
- Scientific & Professional Communication for Pre-Health Professionals
- Marketing Channels Management & Pricing Strategy
- Internet Marketing & eCommerce
- Intercultural Communication Skills
- Professional Communication
- Ethical Dilemmas
- Critical Thinking for Pre-Health Professionals
- Advanced Writing & Self Reflective Skills
- Using GIS in Business
Performance Awards
- Cash Award 2022 - $6,000
- Cash Award 2021 - $5,025
- Cash Award 2020 - $5,000
- Cash Award 2019 - $2,500
References
- Contact: Kevin Jackson - District Manager
Phone Number: 541-475-5979
Email Address: jackson.kevin@hotmail.com
Reference Type: Professional
- Contact: Andy Rask - Owner/Operator
Phone Number: 503-706-8971
Email Address: raskal12@comcast.net
Reference Type: Professional
Additional Information
Previously registered as a CNA in the state of Oregon - 2016
Timeline
General Manager
Dairy Queen
12.2015 - Current
MBA - Marketing
Southern Oregon University
Bachelor of Science - Nutrition
National University of Natural Medicine