Kara Byler
Lincolnton,NC
Summary
Proven leader in sales and employee support, adept at enhancing customer satisfaction and team efficiency at Ollies Bargain Outlet. Mastered sales strategy development and management support, achieving significant sales targets and fostering a healthy work-life balance. Excels in effective selling techniques and building strong external partnerships, ensuring high levels of client and employee satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Supervisor
Ollies Bargain Outlet
04.2022 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Employee Assistance Manager
Dollar General
02.2015 - 04.2022
- Developed strong relationships with external providers, enabling seamless access to additional resources for employees.
- Collaborated with HR teams to develop comprehensive wellness initiatives, promoting a healthy work-life balance.
- Contributed to policy development by providing input based on current trends in employee assistance best practices.
- Served as a liaison between employees and internal departments, ensuring proper coordination of benefits and accommodations when necessary.
Education
High School Diploma -
North Stafford High School
Stafford, VA06.2012
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
Crochets
Makes my mind wind time from a long. I like to make it for my friends and family. My goal was to one day start a side craft business.
Timeline
Sales Supervisor
Ollies Bargain Outlet
04.2022 - Current
Employee Assistance Manager
Dollar General
02.2015 - 04.2022
High School Diploma -
North Stafford High School
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