Kara Carr
Iowa Falls,IA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager
PharmaForce
Iowa Falls, IA
10.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
340B Specialist
Iowa Specialty Hospital
Clarion, IA
07.2021 - 09.2023
- Develop, execute, and document self-audits of the 340B process
- Coordinate and ensure remediation of findings
- Review and monitor all points of service where 340B participation occurs to ensure policy and procedure compliance, covered entity eligibility, and 'covered patient' eligibility
- Manages relationships, billing services, and compliance with contracted 340B pharmacies
- Manages and tracks 340B drug inventory, including proper replenishment
- Responsible for the day-to-day management, compliance review, and operations of clinic-administered medications in eligible locations, outpatient prescriptions fulfilled by an owned pharmacy, and outpatient prescriptions fulfilled by a contract 340B pharmacy.
Certified Pharmacy Technician-Advanced
Clinic Pharmacy
07.2013 - 07.2021
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Implemented a medication synchronization program to increase patient adherence.
Education
High school diploma -
Iowa Falls - Alden High School
Iowa Falls, IASkills
- Pharmacy Technician Experience
- Epic experience
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
Certification
- Certified Pharmacy Technician (CPhT)- ADV, 07/01/13, current
- 340B Advanced Certified Expert (ACE), 03/01/23, current
Timeline
Account Manager
PharmaForce
10.2023 - Current
340B Specialist
Iowa Specialty Hospital
07.2021 - 09.2023
Certified Pharmacy Technician-Advanced
Clinic Pharmacy
07.2013 - 07.2021
High school diploma -
Iowa Falls - Alden High School