Kara Crafa
Ft. Pierce
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Bartender
Riverhouse
06.2020 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, server checkouts, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Westward Social
11.2020 - 04.2024
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
Bartender
Corral Bar, Steakhouse, & Motel
06.2020 - 02.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender/ Shift Manager
Faregrounds
05.2017 - 10.2019
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Bartender
Margaritaville
10.2018 - 06.2019
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Education
Bachelor of Science - Exercise Science
Florida International University
Miami, FL05.2015
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Cleanliness and hygiene
- Customer service expertise
- Organizational ability
Timeline
Bartender
Westward Social
11.2020 - 04.2024
Bartender
Riverhouse
06.2020 - 05.2024
Bartender
Corral Bar, Steakhouse, & Motel
06.2020 - 02.2022
Bartender
Margaritaville
10.2018 - 06.2019
Bartender/ Shift Manager
Faregrounds
05.2017 - 10.2019
Bachelor of Science - Exercise Science
Florida International University
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