Kara Elliott

Administrative Assistant

Phoenix Metals Company

12.2011 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Liaised between clients and vendors and maintained effective lines of communication.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Maintained excellent professional relationships with colleagues, fostering a positive work environment conducive to collaboration and problem solving.
Supported timely month-end closing procedures.
Streamlined invoice approval process, reducing time spent on manual tasks while maintaining strict internal controls.
Trained junior staff and new members on company policies and best practices for multiple departments.