Strong leader and problem-solver dedicated to streamlining operations to decrease shrink and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Store Manager
Ross Stores
01.2019 - Current
Lead a team to achieve goals in shrink, sales, and customer service, ensuring consistent performance and operational excellence
Execute and oversee process rollouts, acting as a subject matter expert for company initiatives and training programs
Manage hiring, training, and development of associates and leadership teams to maintain a highly skilled and motivated workforce
Collaborate closely with District Managers to drive personal development through stretch assignments, including supporting other districts/zones
Assistant Store Manager
Ross Stores
11.2018 - 01.2019
Supported the store manager in operational execution and daily functions
Merchandised and maintained floor presentations weekly, ensuring compliance with company standards and sales optimization
Recruited, trained, and onboarded new employees to maintain strong, productive teams
Bench Store Manager
Dick’s Sporting Goods
01.2017 - 01.2018
Selected for the Core Store Manager Program, a leadership development initiative held in Atlanta, GA, and Coraopolis, PA
Prepared and executed operational strategies to support store and district goals during transitions into new leadership roles
Softlines & Hardlines Manager
Dick’s Sporting Goods
01.2009 - 01.2017
Promoted from cashier to department manager within two years, showcasing consistent dedication and performance
Spearheaded district-wide merchandising Planograms for both softlines (apparel and footwear) and hardlines (sporting goods/lodge/golf)
Recruited, hired, and developed a team of enthusiastic associates, driving exceptional customer experiences and sales performance
Education
Associate of Science - Health Administration
University of Central Florida
Skills
Leadership & Development
Operational Excellence
Shrink Management
Merchandising Expertise
Communication & Collaboration
Process improvements
Timeline
Store Manager
Ross Stores
01.2019 - Current
Assistant Store Manager
Ross Stores
11.2018 - 01.2019
Bench Store Manager
Dick’s Sporting Goods
01.2017 - 01.2018
Softlines & Hardlines Manager
Dick’s Sporting Goods
01.2009 - 01.2017
Associate of Science - Health Administration
University of Central Florida
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