Kara Hale
Farmington,Minnesota
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Health Unit Coordinator
Northfield Hospital
Northfield, MN
02.2022 - 12.2023
- Assembled and maintained patient medical records and other documents related to patient care.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Assisted with processing patient admissions, transfers and discharges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
Part Time Cook
Frankfort School District 168
West Frankfort, IL
02.2021 - 01.2022
- Help prep meals
- Clean and sanitize tables
- Inventory
- Assist students and staff in lunchroom
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Monitored food quality and presentation to maintain high standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
CNA/Personal Assistant
Department of Human Services
Dekalb, USA
01.2016 - 06.2019
- Administrating medications
- Taking client to and from appointments
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided multifaceted services by running errands, scheduling appointments, and communicating on behalf of the client
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Kept records of client's progress
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Reduced patient stress levels through effective communication and active listening skills.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant
Bethany Healthcare and Rehabilitation Center
Dekalb, USA
10.2013 - 05.2015
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Animal Caretaker
Genoa Animal Hospital
Genoa, IL
01.2012 - 05.2013
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Old Navy Gap Inc.
DeKalb, IL
04.2010 - 02.2012
- Organized racks and shelves to maintain store appeal, engage customers and promote specific merchandise
- Helped customers locate merchandise at other locations and returns
- Greeted customers
- Handled shipment
- Handled marking items down
- Raised donations for worthy causes
- Sent to other Gap locations to remodel stores
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Cashier
Farm And Fleet
Sycamore, IL
08.2006 - 03.2008
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
Food Protection Manager Certification - Food Service
Always Food Safe Company
Benton, IL02-2021
Phlebotomy Certification -
Kishwaukee Community College
Malta, IL05-2016
Nursing Assistant Certification - Nursing
Kishwaukee Community College
Malta, IL05-2013
High School Diploma -
Sycamore High School
Sycamore, IL06-2007
Skills
- Attention to detail
- Verbal and written communication
- Consistency
- Interpersonal
- Record-keeping
- Knowledge of medical terminology
- Empathy
Accomplishments
I raised the most money ever seen in Gap Inc. history for the Breast Cancer Fondation. They had to make an award because it had never happened before.
While working at Bethany Healthcare I was put in charge by the administrator to head a group for the nursing assistances. To help communicate and solve issues between the nursing staff. In doing so it provided better care and call times.
I was sent to Kishwaukee College to represent and recruit new hires.
Timeline
Health Unit Coordinator
Northfield Hospital
02.2022 - 12.2023
Part Time Cook
Frankfort School District 168
02.2021 - 01.2022
CNA/Personal Assistant
Department of Human Services
01.2016 - 06.2019
Certified Nursing Assistant
Bethany Healthcare and Rehabilitation Center
10.2013 - 05.2015
Animal Caretaker
Genoa Animal Hospital
01.2012 - 05.2013
Sales Associate
Old Navy Gap Inc.
04.2010 - 02.2012
Cashier
Farm And Fleet
08.2006 - 03.2008
Food Protection Manager Certification - Food Service
Always Food Safe Company
Phlebotomy Certification -
Kishwaukee Community College
Nursing Assistant Certification - Nursing
Kishwaukee Community College
High School Diploma -
Sycamore High School