Kara Lee
Oklahoma City,OK
Summary
Dynamic Medical Assistant with extensive experience at Oklahoma Heart Hospital Physicians, skilled in medical office administration and patient intake coordination. Proven ability to enhance patient outcomes through effective communication and education. Proficient in HIPAA protocols and injection administration, fostering a compassionate environment while ensuring operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Oklahoma Heart Hospital Physicians
Oklahoma City, OK
06.2025 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant/Receptionist
SSM Hospital
Oklahoma City, OK
02.2025 - 06.2025
- Managed patient scheduling and appointment coordination for efficient clinic operations.
- Assisted healthcare providers with patient intake, documentation, and medical record management.
- Maintained accurate electronic health records using advanced EMR systems to ensure data integrity.
- Conducted vital sign assessments and prepared patients for examinations, enhancing patient care experience.
- Managed multi-line phone system and pleasantly greeted patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Assistant/Receptionist
Integris Baptist Medical Center
Oklahoma City, OK
07.2017 - 11.2024
- Supported office staff and operational requirements with administrative tasks.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Assisted with medical coding and billing tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Helped patients complete necessary medical forms and documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Assistant
Mercy Health Hospital
Oklahoma City, OK
09.2013 - 03.2017
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Prepared lab specimens for diagnostic evaluation.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant/Receptionist
SSM Partners
Oklahoma City, OK
02.2007 - 06.2013
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Enhanced office productivity by handling high volume of callers per day.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered phone calls and messages for 10-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
No Degree - MEDICAL ASSISTANT/PHLEBOMIST
PLATT COLLEGE
Oklahoma City, OK12-2004
High School Diploma - undefined
DOUGLASS HIGH SCHOOL
Oklahoma City, OK05-1995
Skills
- Medical office administration
- Intake control
- Check-in coordination
- Phlebotomy
- Clinical applications
- HIPAA protocols
- Sample collection procedures
- Treatment setup
- Medical terminology
- Injection administration
Timeline
Medical Assistant
Oklahoma Heart Hospital Physicians
06.2025 - Current
Medical Assistant/Receptionist
SSM Hospital
02.2025 - 06.2025
Medical Assistant/Receptionist
Integris Baptist Medical Center
07.2017 - 11.2024
Medical Assistant
Mercy Health Hospital
09.2013 - 03.2017
Medical Assistant/Receptionist
SSM Partners
02.2007 - 06.2013
High School Diploma - undefined
DOUGLASS HIGH SCHOOL
No Degree - MEDICAL ASSISTANT/PHLEBOMIST
PLATT COLLEGE