Kara Olson
Hitchcock,SD
Summary
Hard working individual offering more than 7 years of experience in Crop Insurance. A team-oriented person thriving on challenges. Promoting a background working for companies in Agriculture and the Crop Insurance sector.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crop Claims Care Center Senior Representative
Zurich-RCIS
02.2016 - 01.2024
- Increased customer satisfaction by promptly contacting customers after a notice of loss was submitted.
- Collaborated with area managers and adjuster teams to provide insureds with excellent customer service and streamline the claims process
- Adapted to changes and maintain strong working knowledge of systems, policies, and procedures
- Assisted in training new hires, ensuring they were equipped with necessary skills for success in their role.
Farm Ranch Hand
Craig Brock Farm
01.2012 - 01.2016
- Increased overall farm efficiency by maintaining and repairing farm equipment, ensuring prompt completion of tasks.
- Feed Livestock
- Assisted with planting and harvesting of crops by operating various types of agricultural machinery.
Education
Bachelor of Science - Agricultural Business, Minor in Ag Marketing
South Dakota State University
Brookings, SD12.2015
Skills
- Detail Oriented
- Self-motivated
- Time management
- Customer Service
- Organizational skills
- Microsoft Office Suite
Certification
CAPP Certified-Current
Activities
Church Sunday School Treasurer
Timeline
Crop Claims Care Center Senior Representative
Zurich-RCIS
02.2016 - 01.2024
Farm Ranch Hand
Craig Brock Farm
01.2012 - 01.2016
Bachelor of Science - Agricultural Business, Minor in Ag Marketing
South Dakota State University
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