Kara Rosser
Russsllvills,AR
Summary
Dynamic Assistant Manager at Hibbett Sporting Goods with a proven track record in enhancing customer satisfaction and fostering team collaboration. Skilled in money handling and decision-making, I effectively resolved complaints and improved operational efficiency, generating repeat business through exceptional service and strong leadership.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Hibbett Sporting Goods
03.2024 - Current
- Handled customer inquiries efficiently, enhancing overall satisfaction levels.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Assisted in daily operations, ensuring smooth workflow and adherence to company policies.
Education
GED
Russellville, ArSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff management
- Retail operations
Timeline
Assistant Manager
Hibbett Sporting Goods
03.2024 - Current
GED
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