Kara Stephens
Hillsboro,OH
Summary
Committed to delivering exceptional experiences and fostering positive relationships in any professional setting. Offering positive attitude and willingness to learn and grow in customer-focused environment. Brings foundational understanding of customer service principles and ability to quickly adapt to new systems and processes. Ready to use and develop communication and problem-solving skills in a bank teller role.
Overview
3
3
years of professional experience
Work History
Customer Experience Coordinator
Marshalls
Hillsboro, Ohio
10.2024 - 01.2026
- Trained new team members on company guidelines and best practices for exceptional customer service delivery.
- Resolved escalated customer issues, ensuring timely resolution and maintaining high levels of satisfaction.
- Coordinated customer inquiries, ensuring timely and accurate responses to enhance satisfaction.
- Maintained cleanliness and organization of merchandise areas for improved customer experience.
- Developed and implemented visual merchandising strategies to enhance product visibility.
Production Worker
AZEK Building Products
Jeffersonville, Ohio
06.2024 - 07.2024
- Inspected products for quality assurance before packaging.
- Streamlined workflow to enhance productivity and reduce downtime in production line.
- Collaborated with team members to meet daily production.
Cashier
Beekay Sweets
Peebles, Ohio
06.2023 - 07.2023
- Assisted customers at checkout.
- Processed customer transactions efficiently.
- Maintained accurate cash drawer, ensuring proper handling of funds throughout shifts.
Education
High School Diploma -
Peebles High School
Peebles, Ohio08-2025
Skills
- Patience and composure
- Training and coaching
- Opening and closing procedures
- Logistics management
Timeline
Customer Experience Coordinator
Marshalls
10.2024 - 01.2026
Production Worker
AZEK Building Products
06.2024 - 07.2024
Cashier
Beekay Sweets
06.2023 - 07.2023
High School Diploma -
Peebles High School