Summary
Overview
Work History
Skills
Timeline
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Kara Thompson

Tampa,FL

Summary

Proven Server with a track record of enhancing guest experiences at high-volume restaurants like Rusty Pelican Restaurant. Expert in ServSafe protocols and exceptional customer service, I excel in guest engagement and maintaining professional appearance. Skilled in training staff and improving service outcomes, contributing to significant return visits. Engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Rusty Pelican Restaurant
01.2023 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Columbia Restaurant
01.2021 - 01.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Server

Outback Steakhouse
01.2020 - 01.2021

Skills

  • ServSafe
  • Strong Work Ethic
  • Exceptional customer service
  • Professional Appearance
  • Guest Engagement
  • Order Accuracy

Timeline

Server

Rusty Pelican Restaurant
01.2023 - Current

Server

Columbia Restaurant
01.2021 - 01.2023

Server

Outback Steakhouse
01.2020 - 01.2021

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Kara Thompson