Karac Quigley
Ankeny
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
2023.12 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed food and beverage orders efficiently using POS system to streamline transactions.
- Trained new staff on menu offerings and service protocols, fostering team collaboration.
- Implemented process improvements to enhance workflow during peak service hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Cashier
Buffalo Wild Wings
2021.07 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring consistency in financial reporting.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
Line Cook
Buffalo Wild Wings
2021.07 - Current
- Prepared high-quality food items following standardized recipes and portion guidelines.
- Collaborated with team members to ensure timely meal delivery in fast-paced environment.
- Maintained cleanliness and organization of kitchen workspace, adhering to health and safety standards.
- Operated kitchen equipment efficiently, ensuring proper use and maintenance protocols were followed.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
Associate of Science - Biology
Iowa State University
Ames, IAAssociate of Science - Liberal Arts And Sciences
Des Moines Area Community College
Ankeny, IAHigh School Diploma -
Ankeny High School
Ankeny, IA2023-06
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Problem-solving
- POS operation
Timeline
Server
Buffalo Wild Wings
2023.12 - Current
Cashier
Buffalo Wild Wings
2021.07 - Current
Line Cook
Buffalo Wild Wings
2021.07 - Current
Associate of Science - Biology
Iowa State University
Associate of Science - Liberal Arts And Sciences
Des Moines Area Community College
High School Diploma -
Ankeny High School