Karah Horne
East Palatka,FL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Representative
Momentum Solar
Jacksonville, FL
01.2024 - Current
- Efficiently managed multiple accounts and prioritized actions to maximize sales productivity while maintaining high levels of customer satisfaction.
- Established long-term client relationships based on trust, reliability, and exceptional service delivery standards.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Collaborated with engineering teams to create customized solutions that met clients' unique energy needs.
Head Waitress
World Famous Oasis Restaurant
Saint Augustine, FL
10.2021 - 01.2024
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Resolved guest complaints swiftly and professionally, resulting in increased repeat business.
- .Contributed to revenue growth by upselling menu items when appropriate without compromising integrity or guest satisfaction.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Associate of Arts - Liberal Arts And Sciences
St. Johns River State College
Palatka, FL12.2019
Skills
- Sales expertise
- Interpersonal communication skills
- Performance Improvement
- Relationship Management
- CRM proficiency
- Prospecting clients
- Creative Thinking
- Honest and Dependable
- Reliable and Responsible
- Goal-Driven
- Strong multitasking
- Complex Problem-Solving
Timeline
Sales Representative
Momentum Solar
01.2024 - Current
Head Waitress
World Famous Oasis Restaurant
10.2021 - 01.2024
Associate of Arts - Liberal Arts And Sciences
St. Johns River State College