Karah Linn
San Diego,CA
Summary
Former 2x Starbucks Partner & Shift Supervisor (#1716865) with 11+ years of corporate store experience, backed by strong upper-management references. Seeking to return as a Barista, bringing extensive floor experience, an ability to connect with customers, innate de-escalation skills, and a strict commitment to beverage quality. Dedicated to fostering a collaborative team culture and offering fully open availability, with the sole exception of Thursday evening volunteer commitments.
Overview
15
15
years of professional experience
Work History
Shift Leader
STARBUCKS COFFEE COMPANY
Santa Clarita, CA
01.2023 - 08.2026
- Optimized peak-play deployments during morning rushes, holding positions efficiently to clear bottlenecks and enhance customer flow.
- Championed the Starbucks Experience daily, modeling signature welcomes, beverage routine precision, and personalized hand-offs.
- Upheld daily EcoSure food safety compliance standards and expertly executed Siren’s Eye visual merchandising layouts for promotional launches.
- Mastered store logistics, including inventory counts, automated ordering, cash handling, and pull-to-thaw workflows.
Business Developer (Outside Sales)
EPCO / SCHINDLER
Wayne, NJ
04.2019 - 11.2021
- Cultivated West Coast B2B territory through strategic networking and client referrals, resulting in increased new business acquisition.
- Conducted field job walks to analyze project scopes and generate accurate estimations, creating detailed job profiles for system-wide application.
- Authored training manual for estimating and project management departments, streamlining onboarding process for new hires.
Shift Leader / Barista (Promoted)
STARBUCKS COFFEE COMPANY
Santa Clarita, CA
08.2011 - 03.2019
- Promoted from Barista to Shift Leader within first year of service based on operational flexibility, exceptional reliability, and proactive shift coverage.
- Delivered handcrafted beverage precision during peak hours while cultivating a loyal customer base through intentional daily engagement.
- Utilized strong de-escalation techniques to resolve customer service issues, successfully transforming negative experiences into positive outcomes.
Education
Undergraduate Coursework - Psychology
California State University
Northridge, CA01-2012
Associate of Arts (A.A.) - Liberal Studies
College of the Canyons
Valencia, CA01-2009
Skills
- Operations: Floor Deployment, Beverage Quality Control, Inventory & Ordering, Pull-to-Thaw, Food Safety Compliance, Siren's Eye Layouts
- Customer Relations: Customer Connection, Conflict Resolution, Retail Customer Management, Genuine Engagement
- Core Strengths: Teamwork, Situational Awareness, Operational Agility, Clean Play Execution, Team Leadership
Timeline
Shift Leader
STARBUCKS COFFEE COMPANY
01.2023 - 08.2026
Business Developer (Outside Sales)
EPCO / SCHINDLER
04.2019 - 11.2021
Shift Leader / Barista (Promoted)
STARBUCKS COFFEE COMPANY
08.2011 - 03.2019
Undergraduate Coursework - Psychology
California State University
Associate of Arts (A.A.) - Liberal Studies
College of the Canyons