KARALYNE GREEN

• Quoted and booked shipments while managing loading processes through Salesforce.
• Executed work order management, ensuring timely follow-up with service partners.
• Analyzed user feedback to enhance software usage and improve user experience collaboratively.
• Liaised with clients and support teams to resolve issues efficiently.

Developed event themes and concepts that aligned with client objectives and brand identity.

• Drafted RFPs and managed vendor contracts, collaborating with partners on event strategies.
• Streamlined financial processes by automating billing procedures using invoicing software.
• Facilitated end-to-end event planning through meetings, walk-throughs, and day-of execution.

• Achieved sales goals by cultivating and securing new customer opportunities.
• Expanded revenue streams through cross-selling LTL, full truckload, and drayage services.
• Negotiated prices and service agreements to enhance profitability with carriers.
• Managed existing account portfolio while negotiating favorable rates for increased shipments.
• Collaborated with sales teams to optimize lead management processes within CRM.

Accelerated maintenance requests and resolved resident complaints efficiently.

• Maintained accurate tenant files, tracked lease agreements, and recorded rental payments.
• Utilized HubSpot for marketing communications and property management oversight.