Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karam Tahboub

Karam Tahboub

Rosenberg,TX

Summary

Results-driven Dispatch Supervisor with expertise in communication, team building, and operational efficiency. Proven ability to enhance coordination and foster positive relationships, ensuring effective problem-solving in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Dispatch Supervisor

Houston Transtar
Houston, Texas
01.2025 - Current
  • Facilitated communication between drivers and traffic management teams to enhance coordination.
  • Trained new dispatch staff on operational procedures and tools for improved efficiency.
  • Operated radio systems for effective communication with field units and agencies.
  • Maintained accurate records of dispatch activities and incidents within the system.

Customer Service Supervisor

Whole Foods Market Inc
Sugar Land, Texas
08.2022 - 08.2024
  • Supervised daily customer service operations in a high-traffic grocery environment.
  • Trained new team members on company policies and effective customer engagement techniques.
  • Resolved customer complaints promptly to maintain high levels of satisfaction.
  • Addressed escalated customer disputes while fostering positive relationships.

Advertising Specialist

Carbon Auto Care
Houston, Texas
05.2020 - 11.2021
  • Optimized vehicle inventory management to maintain availability of popular models.
  • Increased brand awareness and customer engagement through effective social media management.
  • Assisted customers in selecting vehicles tailored to specific needs and preferences.
  • Oversaw paperwork for vehicle sales, including contracts and financing options.

Education

Bachelor of Science - Psychology

University of Houston
Houston, TX

Skills

  • Communication skills
  • Team building
  • Employee training
  • Records maintenance
  • Critical thinker

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Dispatch Supervisor

Houston Transtar
01.2025 - Current

Customer Service Supervisor

Whole Foods Market Inc
08.2022 - 08.2024

Advertising Specialist

Carbon Auto Care
05.2020 - 11.2021

Bachelor of Science - Psychology

University of Houston

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