Summary
Overview
Work History
Education
Skills
Timeline
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Karan Khatwani

Summary

Dynamic professional with extensive experience at Apple, specializing in customer-centric marketing and sales strategies. Proven ability to enhance client engagement through personalized recommendations and strong communication skills. Expertise in CRM platforms and digital marketing tools, resulting in increased brand loyalty and substantial revenue growth.

Overview

8
8
years of professional experience

Work History

Insurance Intern – Sales & Client Support

American Family Insurance
Chicago, IL
06.2024 - 12.2024
  • Supported insurance agents with lead generation, follow-ups, and policy sales
  • Handled customer inquiries and policy changes, improving client satisfaction and retention
  • Assisted in local marketing outreach and community engagement efforts to promote services
  • Maintained CRM data and organized client communications to streamline the sales pipeline

Host

Wildfire
Glenview, IL
02.2024 - 04.2024
  • Managed guest flow and seating logistics in a high-volume restaurant
  • Provided warm, professional greetings to enhance first impressions and guest satisfaction
  • Supported front-of-house team coordination during peak service hours

Sales & Product Specialist

Apple
Chicago, IL
10.2021 - 03.2022
  • Delivered tailored product recommendations to over 100+ customers weekly, aligning with individual lifestyle needs — driving repeat business and brand loyalty
  • Trained customers on the Apple ecosystem to boost post-purchase engagement and satisfaction
  • Contributed to in-store marketing efforts, including product launches and promotional campaigns
  • Mentored new hires on effective sales strategies and customer experience standards

Finance Intern (Marketing-Focused Projects)

Charles Schwab
Chicago, IL
06.2021 - 08.2021
  • Promoted digital tools and mobile app services, enhancing user adoption and client engagement
  • Participated in a cross-functional student leadership program, coordinating team presentations on client-centered marketing initiatives
  • Researched competitors and helped develop mock marketing strategies focused on Schwab’s service positioning

Party Host & Event Facilitator

Glenview Park District
Glenview, IL
11.2017 - 11.2020
  • Hosted private events and youth parties, managing entertainment and guest satisfaction
  • Created fun, structured event flow — boosting positive feedback and referrals
  • Contributed to seasonal program marketing by assisting in event promotions and word-of-mouth efforts

Server & Guest Experience Lead

Udupi Palace Restaurant
Chicago, IL
01.2017 - 01.2019
  • Used menu knowledge and upselling techniques to increase daily revenue by 15–20%
  • Acted as a brand ambassador by providing culturally informed recommendations to a diverse customer base
  • Collected informal customer feedback to help management improve the dining experience

Education

Associate Degree - Business, Marketing

Oakton Community College
Des Plaines, IL
08.2019

High School -

Glenbrook South High School
Glenview, IL

Skills

  • Customer-focused marketing
  • Sales and conversion strategies
  • Verbal and written communication
  • Microsoft Office proficiency
  • CRM platform familiarity
  • Event coordination
  • Digital marketing tools
  • HTML and CSS basics

Timeline

Insurance Intern – Sales & Client Support

American Family Insurance
06.2024 - 12.2024

Host

Wildfire
02.2024 - 04.2024

Sales & Product Specialist

Apple
10.2021 - 03.2022

Finance Intern (Marketing-Focused Projects)

Charles Schwab
06.2021 - 08.2021

Party Host & Event Facilitator

Glenview Park District
11.2017 - 11.2020

Server & Guest Experience Lead

Udupi Palace Restaurant
01.2017 - 01.2019

Associate Degree - Business, Marketing

Oakton Community College

High School -

Glenbrook South High School

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