Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Timeline
Generic

Karanveer Singh

Dundalk,MD

Summary

I am a hardworking and reliable individual who started working at the age of 15, which helped me develop a strong sense of responsibility and work ethic early in life. I learn new skills quickly and adapt well to different environments and responsibilities. Alongside my work experience, I am currently taking online courses in Accounting and Finance to strengthen my knowledge of financial principles, budgeting, and business operations. I am detail-oriented, organized, and committed to doing my best in every task. I am looking for an opportunity where I can contribute positively, continue learning, and grow professionally in the fields of finance, accounting, and business.

Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Amazon
09.2025 - Current
  • Refined route plans to cut idle time during shifts, improving delivery consistency with measurable results.
  • Analyzed stop sequences and loading order to boost time-per-stop efficiency and overall route performance.
  • Enforces safety and handling standards during loading and delivery, reducing damage risk and ensuring consistent adherence to company procedures.
  • Developed training materials to enhance employee performance and integrate new technologies effectively.
  • Analyzed performance metrics to identify trends and implement strategic improvements in service delivery.

Cashier and Manager

Dunkin' Donuts Franchising
Dundalk
09.2023 - 10.2024
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Handled high-volume transactions with consistent accuracy, preserving register integrity and supporting dependable shift closings.
  • Processed customer transactions accurately and efficiently, enhancing overall service speed.
  • Resolved customer inquiries and complaints effectively, fostering a positive dining atmosphere.

Driver

DoorDash
Dundalk
04.2022 - 05.2024
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Adhered to company policies and procedures related to safety and security standards.
  • Managed time efficiently when making multiple stops along designated routes.

Store Manager

Chicago Pizza and Wings
Dundalk
07.2022 - 08.2023
  • Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
  • Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
  • Followed established recipes when creating specialty pizzas requested by customers.
  • Monitored quality of all products served to customers.
  • Managed ingredient rotation and quality checks at prep to prevent spoilage and ensure consistent menu standards, supporting reliable service throughout shifts.
  • Oversaw daily operations, ensuring adherence to company standards and policies.
  • Trained and mentored staff, enhancing team performance and service quality.

Employee

Dunkin' Donuts Franchising
Pyongyang
12.2019 - 03.2020
  • Initiated customer experience checks and redesigned morning prep priorities to ensure consistent product readiness and smoother service during peak periods.
  • Tracked daily ingredient usage patterns and revised ordering cadence to reduce stock variability and support uninterrupted menu availability.

Education

Accounting and Financial

Community College of Baltimore County
07.2026

HVAC

Baltimore City Community College
Baltimore, MD
11.2024

Skills

  • Customer Relationship Management (CRM)
  • Exceptional Customer Service
  • Strategic Problem Solving
  • Effective Written & Verbal Communication
  • Leadership & Team Development
  • Time Management & Prioritization
  • Decision-Making & Critical Thinking
  • Conflict Resolution & Negotiation
  • Emotional Intelligence
  • Goal Setting & Performance Improvement
  • Staff Training & Coaching
  • Performance Management
  • Budget Planning & Resource Management
  • Scheduling & Workforce Planning
  • Cash Handling & Cash Reconciliation
  • Financial Products & Banking Services
  • Account Opening & Maintenance
  • Credit Analysis & Risk Assessment
  • Microsoft Excel
  • Microsoft Word
  • Artificial Intelligence (AI) Tools & Productivity
  • Equipment Maintenance
  • HVAC System Installation & Troubleshooting
  • HVAC System Design
  • Technical Diagnostics & Repair
  • Team motivation
  • Staff training and development
  • Task delegation
  • Goal setting
  • Team building
  • Operations management

LANGUAGES

Punjabi (Native)
English (Highly proficient)
Hindi (Native)
Spanish (Proficient)

Accomplishments

Accomplishments

  • Designed and developed a fully functional website using Java, demonstrating strong programming, problem-solving, and technical skills.
  • Successfully launched and managed a retail business, gaining hands-on experience in entrepreneurship, customer service, sales, and business operations.
  • Produced and released original music, showcasing creativity, discipline, and project management abilities.
  • Earned three sports trophies through dedication, teamwork, leadership, and consistent high performance.
  • Recognized for strong communication and interpersonal skills, with the ability to build positive relationships, collaborate effectively, and provide outstanding customer service.

Timeline

Assistant Manager

Amazon
09.2025 - Current

Cashier and Manager

Dunkin' Donuts Franchising
09.2023 - 10.2024

Store Manager

Chicago Pizza and Wings
07.2022 - 08.2023

Driver

DoorDash
04.2022 - 05.2024

Employee

Dunkin' Donuts Franchising
12.2019 - 03.2020

HVAC

Baltimore City Community College

Accounting and Financial

Community College of Baltimore County
Karanveer Singh