Dedicated Customer Sales Representative with exceptional product knowledge and inventory management skills. Committed to enhancing customer experiences through effective communication and prompt resolution of inquiries. Undergrad college student at Murray State University. Pursuing a Master's degree in Speech and Language Pathology.
Overview
5
5
years of professional experience
Work History
Customer Sales Representative
Amelia Ann's Celebrations LLC
Murray, Kentucky
04.2021 - Current
Delivered exceptional customer service, enhancing customer satisfaction during shopping.
Delivered exceptional customer service, enhancing customer satisfaction throughout rental process.
Assisted customers in selecting appropriate products for events and celebrations.
Processed customer orders through the point-of-sale system efficiently.
Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Educated customers about product features and benefits during consultations.
Cultivated relationships with existing customers through proactive follow-up communications.
Collaborated with team members to ensure timely event preparations and setups.
Managed inventory by restocking shelves and organizing merchandise displays.
Education
High School Diploma -
Graves County High School
Mayfield, KY
05-2023
Skills
Product knowledge
Point-of-sale operation
Inventory management
Customer relationship management
Event coordination
Sales strategy
College Experience
Murray State University, Bachelor of Science in Communication Disorders
Enrolled Fall 2023
Expected Graduation: May 2027
Dean's List Fall 2023, Spring 2024, Fall 2024, Fall 2025